Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

November 15, 2023

Great customer support around the clock.

BeautyWellness.ca
Canada
Almost 3 years using the app
Smile.io replied November 16, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

January 3, 2024

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Hush
Canada
Over 3 years using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

January 16, 2024

Great app! The team is efficient, understanding and really nice, don't regret using it!

Isabelle Huot
Canada
Over 1 year using the app
Smile.io replied January 17, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

December 11, 2023

Great customer support! Thanks, Lisa!

Key To Life
United States
About 6 years using the app
Smile.io replied December 12, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

April 3, 2024

App molto utile e servizio clienti ottimo! Thank you Jade!!!

Sanchèz & Co.
Italy
18 days using the app
Smile.io replied April 6, 2024

Thank you so much for the 5-star rating 💖

Joana - Smile Team✨

October 27, 2023

The help team has been great in assisting us with all of our questions!

RAQ
Australia
6 months using the app
Smile.io replied October 28, 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

October 31, 2023

So far Smile.io is great! They have very thorough tutorials, customer service is top notch and I love the flexibility of the app. They even helped me develop a plan that works best for my in-person retail shop. Would highly recommend!

Mind's Eye Mystics
United States
11 days using the app
Smile.io replied November 2, 2023

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

December 6, 2023

love the wholesome functions and the instant support! Brandon on Smile support team done a great job on finding solutions and helping with the problems, 5 star worth APP and team!

主義 ISM
Taiwan
3 months using the app
Smile.io replied December 7, 2023

Thank you for your review. It is really appreciated. Please reach out if there is anything else we can help with.

Cheers

David

March 20, 2024

Very helpful staffs!

doe a dear
United States
About 4 years using the app
Smile.io replied March 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

November 22, 2023

Quick and easy answer to a problem I had. And so friendly!

The Real Good Life
United States
10 months using the app
Smile.io replied November 23, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨