Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,549)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 17, 2024

The app is easy to use and the support, specifically Jade, is very helpful.

Stimara
United States
7 months using the app
Smile.io replied April 21, 2024

Thanks for leaving a review! We agree that Jade is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 14, 2024

So far, so good! Very straightforward and easy to use. Plus the customer service is fast, friendly and efficient! Highly recommend! :)

Thermo Recovery Wear
United States
2 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

April 24, 2024

Amazing customer support. Really wanted to help me make the app work just for me!!!

Opie Way
United States
2 days using the app
Smile.io replied April 25, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

May 11, 2024

Andrea was very prompt and helpful with all my questions.

Nursecaresuites - Online Healthcare Boutique
United States
16 days using the app
Smile.io replied May 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

December 11, 2023

Great customer support! Thanks, Lisa!

Key To Life
United States
About 6 years using the app
Smile.io replied December 12, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

April 1, 2024

very nice app, easy to use, and great customer service. I definitely recommend it!

B.Different Clothing
Sweden
19 days using the app
Smile.io replied April 2, 2024

Thanks so much for the kind words about our app and support team. Your recommendation means a lot 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

January 3, 2024

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Hush
Canada
Over 3 years using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

February 29, 2024

Support was super fast and friendly. Wonderful service

Twine & Sea
South Africa
4 months using the app
Smile.io replied March 1, 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

April 16, 2024

Helpful customer service

Fake Bake, LLC
United States
Over 1 year using the app
Smile.io replied April 18, 2024

Thank you for your lovely review. If you have any other questions we will be happy to help!

December 6, 2023

love the wholesome functions and the instant support! Brandon on Smile support team done a great job on finding solutions and helping with the problems, 5 star worth APP and team!

主義 ISM
Taiwan
3 months using the app
Smile.io replied December 7, 2023

Thank you for your review. It is really appreciated. Please reach out if there is anything else we can help with.

Cheers

David