Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

January 29, 2024

Support is quick and Lisa was awesome! Would recommend!

GOLF Partner KOREA
South Korea
About 2 months using the app
Smile.io replied January 30, 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was a pleasure chatting with you!

Lisa - Smile Team✨

April 4, 2024

Joana was super quick and helpful in helping me find answers to questions I had. Looking forward to using the app and seeing how it can help my business grow, I feel assured there will always be help available when required

MyMuscleMug
United Kingdom
37 minutes using the app
Smile.io replied April 6, 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

November 16, 2023

Really great customer support from Nicole!

LILLA
Netherlands
About 1 year using the app
Smile.io replied November 18, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

March 20, 2024

It was very simple to use and setup.

London's Tech Shop
United States
5 months using the app
January 4, 2024

The customer support is fantastic and what I might not have picked up on or understood in the helpful videos, can be further explained in a customer support chat!

Deux Cranes Chocolates and Confections
United States
About 2 months using the app
Smile.io replied January 6, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

January 19, 2024

Extremely helpful!!!

RavenRose
United States
About 2 years using the app
Smile.io replied January 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited July 2, 2024

JADE IS THE BESTcustomer service is fantastic - We are absolutely loving this app in every single way!!

Everyday Chic Boutique
United States
12 months using the app
Smile.io replied December 7, 2023

Thank you so much for your kind words! We appreciate you taking the time to leave a review and are so glad you and your customers are loving Smile! Don't hesitate to reach out if there is anything we can help you with :)

November 30, 2023

David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!

WazzaVerse
United Kingdom
1 day using the app
Smile.io replied December 2, 2023

Thank you for the kind review we really appreciate it. Please reach out if there is anything else we can help with.

Cheers

The Smile team

January 12, 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
United States
About 4 years using the app
Smile.io replied January 14, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

October 20, 2023

Customer service was wonderful!

K. Ellis Boutique
United States
About 6 years using the app
Smile.io replied October 24, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨