Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

January 30, 2024

Professional team stands behind the great app... highly recommended

Belingos
Israel
8 months using the app
Smile.io replied January 31, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

March 20, 2024

Very helpful staffs!

doe a dear
United States
About 4 years using the app
Smile.io replied March 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

February 6, 2024

Smooth and fast service

Philly Whiz Kid Shop
United States
3 months using the app
Smile.io replied February 8, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with our service 💖

Yours in Loyalty,

✨ The Smile Support Team ✨

December 13, 2023

Lynn was very helpful

Katia Designs
United States
Almost 3 years using the app
Smile.io replied December 14, 2023

Thanks for leaving a review! We agree that Lynn is indeed very helpful 💖

Don't hesitate to reach back out if there is anything else we can do for you!

Cheers,
- Smile Team ✨

November 30, 2023

Lynn's response was very quick and easy to communicate, which quickly and perfectly solved my problem

Double Stitch By Bedsure
United States
6 days using the app
Smile.io replied December 2, 2023

We are delighted Lynn was able to solve your problem. Please reach out if we can help with anything else.

Cheers

The Smile Team

March 15, 2024

It's too early to rate the app yet, as we have just recently added it. But, the help from Lynn to iron out some issues we experienced was great and very helpful.

VOYA Organic Beauty
Ireland
21 days using the app
Smile.io replied March 16, 2024

Thank you so much for your review. We really appreciate it. We have reached out via email to see if there is anything further we can do to help.

Best regards

The Smile team.

December 4, 2023

Brandon in their support department was lightning-quick and very helpful.

sageberri.com
United Kingdom
2 months using the app
Smile.io replied December 6, 2023

So glad to hear that Brandon was able to help you in lightning-quick fashion! Thanks so much for taking the time to leave a review about him 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 1, 2024

Easy to use. Great support

Love♥Vonshe Skincare
United States
5 months using the app
Smile.io replied April 4, 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

Edited June 12, 2024

Great app and support from the Smile staff is brilliant!

Beak Brewery
United Kingdom
About 1 year using the app
Smile.io replied March 21, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 17, 2024

Best experience!

JNK Jewelry
Canada
About 1 year using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛

Jade - Smile Team✨