Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

February 8, 2024

Fantastic program and fantastic service from Lynn especially!!

SNELLER SA™
South Africa
10 months using the app
Smile.io replied February 10, 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

February 21, 2024

Excellent company to work with.

SK8 Clothing
Canada
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

✨ The Smile Support Team ✨

January 29, 2024

Support is quick and Lisa was awesome! Would recommend!

GOLF Partner KOREA
South Korea
About 2 months using the app
Smile.io replied January 30, 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was a pleasure chatting with you!

Lisa - Smile Team✨

January 12, 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
United States
About 4 years using the app
Smile.io replied January 14, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

January 19, 2024

Extremely helpful!!!

RavenRose
United States
About 2 years using the app
Smile.io replied January 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

April 9, 2024

I’m new to the app, and Jade has been fantastic in helping me navigate a customer question! Thank you so much!

Dottie Beth Designs
United States
4 days using the app
Smile.io replied April 12, 2024

Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

March 9, 2024

The app provides what you need for good loyalty program. I wish there would support for more languages (even to translate manually).

MINI BÉBÉ
Poland
4 days using the app
Smile.io replied March 11, 2024

Thank you for your review and honesty here! It's something we'll keep in mind when releasing new features to our app. If we can help with anything else please let us know!

February 15, 2024

very nice service !

Wonderful products
China
Over 1 year using the app
Smile.io replied February 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

Edited January 15, 2024

The support for smile is always amazing. Lisa was a lot of help today and very responsive with all my questions as I am new to this app extension!

El3ment Productions
United States
11 days using the app
Smile.io replied January 6, 2024

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team 🤩

February 3, 2024

Great app, best features, and amazing support!

MOROUGE CANADA
Canada
About 2 months using the app
Smile.io replied February 6, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

- Smile Team ✨