Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

January 29, 2024

Great app, just wish my settings would sync faster.

Retrofits
United States
4 months using the app
Smile.io replied January 31, 2024

Thanks for your review! Please reach out if we can assist with anything 🙌

March 15, 2024

It's too early to rate the app yet, as we have just recently added it. But, the help from Lynn to iron out some issues we experienced was great and very helpful.

VOYA Organic Beauty
Ireland
21 days using the app
Smile.io replied March 16, 2024

Thank you so much for your review. We really appreciate it. We have reached out via email to see if there is anything further we can do to help.

Best regards

The Smile team.

January 29, 2024

Very helpful and kind. Happy with the services!

Moonkie
Hong Kong SAR
About 1 month using the app
Smile.io replied January 31, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 18, 2024

The support is fantastic - highly recommend

Rare Collective Official
Australia
8 months using the app
Smile.io replied March 20, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

Edited December 8, 2023

service is quick and commendable. They hear you when you have a constructive feedback to share and they do act upon your suggestions in favor of your business. Looking forward for a great partnership with smile for better customer experience and in driving more sales.

Swarav Handicraft USA
United States
7 days using the app
Smile.io replied December 7, 2023

Thanks for taking the time to leave a review. We appreciate your feedback and have reached out to you personally via email so that we can understand your viewpoint.

February 21, 2024

Excellent company to work with.

SK8 Clothing
Canada
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

✨ The Smile Support Team ✨

October 20, 2023

The reps are very helpful, especially Jade! =D

Blissy
United States
About 3 years using the app
Smile.io replied October 24, 2023

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

April 25, 2024

I am amaze to use smile's amezing features.

Thankyou

A For Apothecary
Singapore
12 days using the app
Smile.io replied April 26, 2024

Thanks for leaving a review! So very happy to hear that you're enjoying our features 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

December 19, 2023

Great App with great functions. Customer support is also to notch.

Nikkia Joy Cosmetics AU
Australia
Over 1 year using the app
Smile.io replied December 20, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

It was a pleasure to assist you.

Lynn - Smile Team ✨

January 9, 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Ayamaya Outdoors
United States
7 months using the app
Smile.io replied January 11, 2024

Thank you, we really appreciate your kind words. We agree Lisa is awesome.

Cheers

The Smile team