Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited September 11, 2017

Updated to 5 stars. I accidentally deleted this app. I got Shopify's team to help me track it down and thankfully re-activated it. One huge bonus was they kept my program paused, so my customer's points were all safely saved! YAY!!!!

This is a super sweet app! One star off as I was hoping to customize the order of the list of the rewards that pop up. I am looking to increase social media engagement and shopping, so I'd like those two to be the top two icons for the rewards. Else everything in this works fantastically. Especially the customer service is amazing!

Kara Weaves
India
About 5 years using the app
April 23, 2022

Smile works great with our online and in-store customers rewards really easy to use and great support.

The Makeup Shack
United States
About 5 years using the app
Smile.io replied April 23, 2022

We're so glad Smile is working great for you and your customers, and that our support has been helpful😊 Thank you for taking the time to leave a review! It was a pleasure chatting with you today 💛 Nicole

July 31, 2017

Super easy to set up and add to my Shopify store. Love it!

Abboo Candle Co
United States
About 5 years using the app
May 30, 2018

This rewards program app is really awesome!

Blazed Vapes
United States
About 5 years using the app
Edited April 29, 2022

I love the design of this reward program. Super easy to use and a great rewards program. I love it and highly recommend it! Really great customer support as well!

Drop Dee Guitars
United States
About 5 years using the app
Smile.io replied April 29, 2022

Thank you for your kind words, it was a pleasure helping you today :) -Jade <3

December 20, 2020

Smile Rewards is very user friendly for a beginner and there are a lots of features available on the Free Plan.
The Customer Service chat are very helpful :)
I love using this App to reward my customers and to build my customer referral base :)

Beautifully Well Box
Australia
About 5 years using the app
Smile.io replied December 20, 2020

Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄

Edited April 23, 2016

So far so good! The instructions were clear, making it easy to set up. Can't wait to see it in action.

Pretty Jelly
United States
About 5 years using the app
September 23, 2015

I am absolutely loving the Sweet Tooth Loyalty program! It's user friendly and super simple to set up. My customers are also loving that I'm able to provide them with a rewards program, so I'm thankful for Sweet Tooth's usability!

Alexandra Kathlyn Accessories
Canada
About 5 years using the app
Edited December 2, 2014

You guys need to add a lot of things, analytics by customer and what time frames they signed up etc in addition to how many total people are signed up for the rewards program per your individual store and more background statistics on how the customers are interacting with the points they are using on a month-month basis. It would be nice to see which customers signed up which months and which customers got more points after a given month to align them with campaigns running on our site. NONE of this is available. Very plain, cut & dry rewards program.

The Medtainer
United States
Over 4 years using the app
September 28, 2023

Jade was SUPER fast to respond and got my icon back on my new theme within seconds! She also showed me how to do it myself in the future in case I switch themes again :)

Calico Rose Boutique
United States
About 5 years using the app
Smile.io replied September 29, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team