Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,478)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

November 6, 2023

Fantastic app, great support and easy to use

Matakana Superfoods
New Zealand
2 months using the app
Smile.io replied November 7, 2023

It's so fantastic to hear that you think we're fantastic! Thanks for the kind words all around 😊

Yours in Loyalty,

✨ The Smile Support Team ✨

February 28, 2024

Awesome stuff

YakkemApparel
United States
8 months using the app
Smile.io replied March 1, 2024

Thanks for your review! We are so glad you're enjoying the app!

January 30, 2024

Effective and extremely useful help from Lisa. App is also very good, customisable and will no doubt improve sales long term.

The Health and Beauty Store
United Kingdom
About 3 hours using the app
Smile.io replied January 31, 2024

Thank you so much for your kind words and for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

November 21, 2023

Great app and support.

Pure Fiji (FJ)
Fiji
Over 1 year using the app
Smile.io replied November 23, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

April 2, 2024

Top notch customer service!

Captain Coop's Trading Co.
United States
About 2 months using the app
Smile.io replied April 4, 2024

Thanks for leaving us a review! We're so glad to hear you think we're 'top-notch' 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

April 22, 2024

Lisa did an amazing job! - This is an awesome app! - Thank you Lisa!

Kingston Gourmet Seasoning Co.
United States
About 2 hours using the app
Smile.io replied April 24, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you're loving Smile 🤩

Lisa - Smile Team✨

November 29, 2023

Joana was great at answering all my question and concerns. I am satisficed with her service.

Amerisal Foods LLC
United States
About 1 year using the app
Smile.io replied December 2, 2023

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team

May 2, 2024

Excelente aplicación. Muy completa.

ForYou Cosméticos
Mexico
Almost 3 years using the app
Smile.io replied May 6, 2024

¡Muchas gracias por tomarse el tiempo para dejar una reseña! Realmente apreciamos las amables palabras 🙏

- Smile Team ✨

December 11, 2023

SAV super rapide rapide !
Chouette appli, configuration facile ! Je recommande vivement, cest une technique marketing qui marche déjà en boutique.

Missa Arles
France
2 months using the app
Smile.io replied December 12, 2023

Merci d'avoir pris le temps de nous laisser un avis ! Nous apprécions les gentils mots 🙏

Votre fidélité,

✨L'équipe d'assistance Smile ✨

November 23, 2023

Customer service is very patient and I am very satisfied

Auro Technology
China
5 months using the app
Smile.io replied November 25, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨