Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,477)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

February 8, 2024

very helpful! :D

Olive+Remy
United States
2 days using the app
Smile.io replied February 10, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

November 8, 2023

Limitation on POS filter.

MS. READ (M) Sdn Bhd
Malaysia
About 1 year using the app
Smile.io replied July 28, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

December 6, 2023

très bonne expérience, problème résolu rapidement

Loïcia
France
Over 2 years using the app
Smile.io replied December 7, 2023

Merci beaucoup d'avoir laissé un avis. Nous sommes heureux que vous viviez une bonne expérience avec Smile. Faites-nous savoir si nous pouvons faire quelque chose pour vous !

December 10, 2023

App ótimo e o atendimento excelente! Recomendo.

Vitrinne Clássica
Brazil
4 months using the app
Smile.io replied December 12, 2023

Obrigado pela recomendação e por nos deixar um comentário!

Sua lealdade,

✨ A Equipe de Apoio ao Sorriso ✨

February 5, 2024

The help center responds quickly to my questions and explains well.

melmomilk design
Singapore
About 21 hours using the app
May 29, 2024

Lisa was excellent in providing great customer service!

LA Retail Store
Canada
Smile.io replied May 31, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 16, 2024

Jade was very very helpful and helped us resolve our problem quickly!!

Bedford Candies
United States
2 minutes using the app
Smile.io replied February 18, 2024

Thanks for leaving a review! We agree that Jade is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

April 8, 2015

Absolutely amazing app. I love the function of this app, it is easy to use, has a very friendly set up process and the service is outstanding. I would recommend Sweet Tooth to every business.

Kogi Naturals
Canada
Almost 10 years using the app
March 22, 2018

Smile.io is the best! Their customer service is helpful and incredibly responsive. Maggie was great :)

Juice Nashville
United States
Over 9 years using the app
March 7, 2016

Great app, very easy to setup and use

Nutrimix
United States
About 9 years using the app