Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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I had a fantastic customer support experience with Smile! They were incredibly responsive and promptly addressed my questions. We've used Smile for a few years now and it's been a valuable platform to help build and reward customer loyalty. Highly recommend.
Thank you for this kind review. We are delighted you found our support helpful and the onboarding process easy. Please reach out if there is anything else we can help with.
Cheers
The Smile Team
Our customers LOVE smile. And SMILE has been great to work with to help us with our needs as a company. Keep up the great work, and thank you!
Thank you so much for the 5-star rating and that your customers are loving Smile! 😄
I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Great Support system!
I had no idea how to generate a code for the coupon, and Maggie from live chat helped me a lot!
This app always provides better idea for fixing problems :) love this app
From sweet tooth to smile, this app has been very helpful in rewarding loyal customers and recruiting new ones. The support team has been helping us fix whatever issues and grow our members base. Abby and Elli have been very patient and detailed in our correspondence.
So easy to set up! I cannot wait to see the outcome
The support from Smile's CS team is top-notch. I'm glad to see that they're constantly innovating.
Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.
Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :)
Yours in Loyalty,
The Smile Support Team
Thank you for helping me with my issues.
Thanks so much for taking the time to leave a review- we really appreciate it :)
Let us know if there is anything we can help you with!
Just writing to say that that I had a really great experience with one of your team members - Rachel - who assisted me greatly in working through an offer we wanted to provide our customers which wasn't out of the box for Smile. She was awesome and it was an absolute pleasure and we got there in the end! Thanks Rachel and SMILE!
Thank you so much for your review! We're so glad to hear that you had a great experience with Rachel 💖