Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,480)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 3, 2022

Smile is a great rewards system and our customers love getting points! It's very easy to understand.

Rivers & Glen Trading Co.
United States
About 7 years using the app
Smile.io replied March 4, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

December 16, 2015

Simple and easy implementation, very straightforward for those of us who are not super tech experts. A great way to automate the process of rewarding your customer's loyalty. Recommended!

Trouvai
Costa Rica
About 7 years using the app
Edited November 21, 2023

Smile.io has helped us establish our custom rewards program and grow our returning customer base. for the past several years. Our customers enjoy using this platform and have grown to know and trust our program. The support team is always helpful and quickly helps us resolve any issues. Would recommend to other companies and brands!

Charlie Hustle
United States
Almost 7 years using the app
Smile.io replied October 27, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear about how Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨

November 1, 2018

We initial installed this as a way of rewarding our customers... since then the app has been improved time and time again with more options for customisation and ways to reward.

The app continues to grow and is an important part of our business.

Roulette Clothing
United Kingdom
About 7 years using the app
April 12, 2017

Definitely a "Best of Shopify" in our opinion. This app is OUTSTANDING, and not just because of the user-friendliness, awesome features or great functionality, but also because of the customer service. We've interacted primarily with Elli and Kellen, both of whom are absolute rock stars. They've been incredibly helpful and responsive, which is particularly helpful for new Shopify store owners who are busy trying to launch and grow a business. Elli even helped us design and build this beautiful explainer page :-) https://vegetableandbutcher.com/pages/welcome-to-the-loyalty-program. We highly recommend Sweet Tooth for anyone interested in an app that offers loyalty AND referral marketing, and for anyone who needs integration with both Shopify AND ReCharge. There aren't many apps on the market that integrate with both Shopify and ReCharge for referral marketing. In fact, outside of Sweet Tooth, we couldn't find one...

Vegetable And Butcher
United States
About 7 years using the app
September 6, 2016

An awesome App. Our customers love it!

Maniacjoe
United States
Almost 7 years using the app
April 14, 2017

Great feature for my website and easy to set up!

Marcella Llc
United States
Almost 7 years using the app
Edited October 27, 2016

I love Sweet Tooth and highly recommend it. We tested three loyalty programs and Sweet Tooth was superior in every way especially ease of use for the customer, ease of use at the back-end and robust functionality. We recently did the switch over for the Shopify update and signed up for the webinar to walk us through the process. It was super fast and easy. I was impressed that the co-founder of the company, Steve Deckert, did the webinar and then stayed on the line to answer questions. Awesome App and Awesome Customer Service. Excited that Dragonwing girlgear customers can earn free gear and discounts using Sweet Tooth!

Www Dragonwinggirlgear Com
United States
Almost 7 years using the app
July 19, 2017

Just signed up! The name alone (Sweet Tooth) was enticing. I have been looking for a creative, seamless, effective way to give back to my customers, and I FOUND OUT!! Thanks so much!

The Glitter Agency
United States
Almost 7 years using the app
March 3, 2016

Fantastic App, easy to set up and very straightforward. Great customer service!! I would definitely recommend this app. A must have simple marketing tool!!!

Wink Designs
United Kingdom
Almost 7 years using the app