Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited March 23, 2023

Great! Easy to use, super friendly staff, works great with our website

thanks
topdognutrition.co.nz

Topdog Nutrition
New Zealand
About 7 years using the app
Edited November 7, 2019

Great app. great customer service, I got help from Maggie today, it was very quick response, I hope our clients can redeem their points from now on. Thank you!

Your Skin Care Clinic
Canada
About 7 years using the app
Smile.io replied November 8, 2019

Thanks so much for your glowing review! We're so glad that our awesome support team was able to help ✨

November 1, 2023

Helped with my questions super fast and easy! :)

The Love Mich® Collection
United States
About 7 years using the app
Smile.io replied November 3, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

June 30, 2023

David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.

De Soto Sport
United States
About 7 years using the app
Smile.io replied June 30, 2023

We really appreciate you taking the time to leave us a review I'm glad we were able to help you.

Best regards

The Smile team

November 17, 2023

The support was very quick and was able to resolve the issue right away. Thank you!

Japanese Green Tea Co.
United States
About 7 years using the app
Smile.io replied November 21, 2023

Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓

We'll be here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

September 2, 2016

So far so good, this is a great way to boost loyalty and made super easy by Sweet Tooth.

Ranas Bakery
United Kingdom
About 7 years using the app
April 7, 2017

great app ! hoping it could be cheaper but this is high quality stuff ! www.oribags.com

Oribags2
Malaysia
About 7 years using the app
March 3, 2022

Smile is a great rewards system and our customers love getting points! It's very easy to understand.

Rivers & Glen Trading Co.
United States
About 7 years using the app
Smile.io replied March 4, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

October 17, 2023

Efficient and helpful service from Smile team on inquiries had!

Paula's Choice Singapore
Singapore
About 7 years using the app
Smile.io replied October 18, 2023

We are so grateful to have you as a merchant and really appreciate your kind review.

Please reach out if we can help with anything else.

Cheers

The Smile Team

December 16, 2015

Simple and easy implementation, very straightforward for those of us who are not super tech experts. A great way to automate the process of rewarding your customer's loyalty. Recommended!

Trouvai
Costa Rica
About 7 years using the app