Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Super easy to use, would definitely recommend to anyone wanting to spice up their website! :)
Love it! Lots of great perks for my customers. I was able to customize the pop up to fir the theme of my store and the notifications allow my clients to see their rewards allotment with one click!
Easy to setup. Customers love it. Great chat-based customer service! ...............................
Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)
The app is great and I would give it 5 stars if it didnt have 1 glitch that they still have not fixed... If you use their referral program, there is NO way to prevent fraud. So that means, customers can create multiple emails and get the referral discount without ever being blocked. So customers are repeatedly using a referral discount on every order without the app stopping it or blocking it. So in the end, you end up losing more money than making money from the referrals. But the rewards portion part works great and has no issues!
Thanks so much for sharing this! 🙏 Feedback like this really helps ensure that we can provide the best experience possible for all of our merchants. 🙌 We’re always working on making the referral fraud prevention measures better! We're sending an email your way with a more detailed explanation and with the best ways to mitigate this moving forward 👍
I like how the app connects to my online and pos system. It makes it easy for myself and the customers!
We're so happy to hear our app is easy for everyone at your store :) thanks so much for the five-star review!
This is a very cute app for your customers to earn rewards, it always works great, and customer service is available immediately through instant messaging and they are very knowledgeable. I highly recommend this app.
Thank you for the super kind words! We're so happy that you think the app is cute (shout out to the design team at Smile!) and works great for your store. The 5 star rating is also so so appreciated! 🎃
Great app and support is excellent.
Thank you for your review we really appreciate it.
Cheers
The Smile team.
Love the new upgrade!
Many thanks for all the support!!
Our customers love their Smile rewards and we love Smile because it generates return purchases. Customer service is also 10/10!
We're so glad to hear that your customers are enjoying the rewards that your Smile program provides. This is what it's all about!
Also thanks so much for the 10/10 rating! Our team is so ecstatic to see this from a happy merchant 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
I had a question on and did not expect an answer same day since I'm on the free plan and haven't launched my store, but Lynn was quick to respond and throughly answered my question. I'm already impressed!
So glad that Lynn was quick and able to help you! We look forward to watching your program thrive :)