Overall rating
Counts per rating level
  • 67% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of unique products, including high-quality shoes and boots. Its straightforward design interface simplifies custom product creation. Transparent pricing, inclusive of shipping fees, and high-quality mockups are also valued. The app is recognized for its quick customer service and efficient order processing. Installation and setup are easy, and the app can significantly enhance business profits.

April 1, 2024

The shipping takes a bit too long, but at least the shoes are great!

United States
Over 1 year using the app
January 13, 2024

This is the best quality print on demand for shoes. I wish they had more options though. I made a suggestion that they add "chunky/oversized sneakers" to their product list. I love their turn around time is favorable, their express shipping cost is one of the cheapest i have encounter. I an yet to receive a return from any customer because they werent pleased with the product. The smell is a bit overwhelming at first but not a deal breaker. The one suggestion i would strongly advice is to add retail custom packaging. Not everyone can order 300 boxes to just sit there. for an additional 2-3 bucks i would love to deliver my product in custom packaging.

United States
10 months using the app
April 18, 2024

The products and service are good but the infrastructure for businesses is lacking.

There needs to be the ability to have invoices emailed to a designated email address, so an accounts department can be kept in the loop rather than downloading them manually.

Also, our accounts team has stated that the invoice numbers are not aligned with the bank statements making it nearly impossible to reconcile payments when international exchange rates fluctuate.

NZ Deerstalkers Online Shop
New Zealand
3 months using the app
March 20, 2024

Do not, and I repeat, DO NOT use this supplier! We purchased 3 dresses and a skirt on 18 FEB. We contacted them at the end of February, asking why nothing was being processed. Their response was that they were having production issues. Today is now over 30 days, and we still don't have the shipment. Regardless of how many positive reviews this Vendor has, don't waste your time. Those reviews can NOT possibly be from real customers! I hate to leave bad reviews like this, but I'm not seeing anything positive about this company, including their lack of follow-up communication when they know they are having production issues.

United States
About 1 month using the app
November 14, 2023

Shipping takes a billion years, but the shoes are really good quality. The finish is nice, good padding, good soles. The laces are nice. The box they also put the shoes in is good quality. I recommend this business for shoes (as I only tried the shoes).

United States
About 2 years using the app
Edited February 16, 2024

Contacted support already 3 times for an issue and never heard back. By writing this review, i hope they will finally get in touch with me!

EDIT: UPDATE TO 3 STARS. after seeing my original 1 star review they reached out to me to resolve the problem; which is good. But they should have answered my mails in the first place. If writing a bad review is the only way to get in touch with them, that does not bode well for future business....

3 months using the app
October 7, 2023

Absolutely awful POD company. I have several customers who have been waiting for OVER 2 MONTHS for their products to arrive and are still waiting. It's a shame because they have some good dress options. I've spent a lot of time and effort to add them to my shop but am going to have to take them down because customers want refunds and it's way too late to cancel the orders. Sellers beware!

Drop Dead Threads
United States
About 1 year using the app
June 28, 2023

The boots are great, customers have been very happy with them, but production time has been getting longer and longer. Also, I often pay for expedited shipping and have the boots shipped by regular shipping methods which is incredibly irritating. I have yet to receive a shipping refund for these oversights. They really need to step up their customer service and speed.

So Kawaii Shop
United States
10 months using the app
May 23, 2019

This app integrates well with Shopify. Easy to use and create products. I am looking forward to see how it performs with sales and quality.

Almost 5 years using the app
August 16, 2018

Thanks great app - cannot wait to check the quality - fast and easy

Ovahfx Fashion Fx
United States
Over 4 years using the app