Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

Edited January 29, 2020

This app has high quality products (many made and shipped from the USA) and outstanding customer service. I recently attempted to transfer my Unicorn Spocket membership from one Shopify shop to a second Shopify store/account that I own, and the customer service and tech departments not only made it possible, but made it a totally seamless process. Erwin and Charelean (aka Cha) made a technically complex transition go off without a hitch, and they were friendly and communicative every step of the way. I'm excited to get this new shop going, and know that I can always reach out if I have issues. It's not easy figuring all this out from scratch, truly. And it'd be damn near impossible without good people on the other side helping to usher my unique goals forward.

The Beverage Club
United States
Over 1 year using the app
Spocket replied January 30, 2020

Awesome! We're super glad the transition went smoothly for you. We'll be sure to let Erwin and Cha know that their efforts to help you out proved to be successful. And yes, our line is always open so don't hesitate to reach out whenever the need arises. We'll be here to provide assistance!

April 15, 2022

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Miami Shopping Store
United States
Over 1 year using the app
Spocket replied April 15, 2022

Thank you so much for taking the time in giving us a review. Please know that you can always reach out to us in the event you should need our help. Our customer support team is open 24/7 for you! Thank you for the trust! - AJ

June 13, 2020

Great app, easy to use. quality products too. just made my first sale of their product. super excited!

Cece Store House
United Kingdom
Over 1 year using the app
Spocket replied June 13, 2020

Congratulations on your first sale! We wish you more sales with Spocket! Thank you for choosing to dropship with us!

November 20, 2020

I am beginning to enjoy drop shipping thanks to sprocket yeahhh!! take your time and ask questions be persistent and patient you will be successful

Trvl&Styl
United States
Over 1 year using the app
Spocket replied November 21, 2020

Great advice! Patience and persistence go hand in hand to assure success. We wish you the best! Thank you for using Spocket!

Edited December 7, 2022

Very nice system. No sales yet but their support team is top notch. Leah was able to research and get back to me with information that I needed to make the right choices for my store.

Sundial Lifestyle
United States
Over 1 year using the app
Spocket replied December 8, 2022

Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Leah is always going above and beyond. We’ll be sure to share your praises with them! If you have any questions or concerns feel free to contact us. - Erwin

January 27, 2021

This app has provided me with a lot of quality products! It had mostly everything I was looking for to import to my store. Also the customer service is very good and quick!

The Catalina Store
United States
Over 1 year using the app
Spocket replied January 27, 2021

Your feedback is very much appreciated as we continue to work double time to provide you with even more quality products and services! Thank you for trusting our services!

July 27, 2021

Spocket's customer support is unparalleled! The selection may not be as huge as Aliexpress, but the quality and shipping time, and customer support, make it far more effective for the cost.

Yuda Buddha
United States
Over 1 year using the app
Spocket replied July 27, 2021

On point! We believe in quality over quantity and we make sure to only provide you with the best. Thanks for using Spocket! -John

February 11, 2018

Spocket has the unusual & unique. It's great to find products not all sourced out of China. Very cutting edge products. Not the normal fare, I don't like Normal.
Sophie Morgan
Luann Deason
Sophie Morgan Sales

Sophie Morgan Sales
United States
Over 1 year using the app
January 30, 2019

This app and the team behind it is dong a great work. I am happy I am using this app. I have this app installed on my other store as well. Thank you for your nice work.

Skylight Bazaar
United States
Over 1 year using the app
March 7, 2023

Abby was the best, very good communication and was prompt with answering my questions. Thank you very much Abby/Spocket!

Dvyne Balance
United States
Over 1 year using the app
Spocket replied March 7, 2023

The whole customer success team is very grateful and this will make their day, especially Abby! We are so proud of how they were able to provide a stellar service! - Irene