Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its extensive range of quality products from reliable US and EU suppliers. They value its seamless integration with e-commerce systems, user-friendly interface, and automatic inventory updates. The ability to filter products from U.S. and EU warehouses is a standout feature. Merchants also commend the responsive and effective customer service. However, they suggest improvements such as supplier-specific pricing rules and prompt shipping information updates.

December 2, 2019

The app is still developing, but what makes the app great is the customer service. They will always try to help you with everything. Great team!

Winkeltje van Lynn
Netherlands
About 1 year using the app
Spocket replied December 4, 2019

Thanks for this review - it's feedback like this that helps us improve! And of course, our dropshippers' needs are a priority for us so we make sure we're able to successfully each and every one of you.

Edited August 4, 2020

good for dropshipping, that is all i have to say i just need to get to 100 characters. Almost there. one more to go

Essential Oils Inc.
Canada
About 1 year using the app
Spocket replied August 5, 2020

Thank you for the effort to give us a rating! We greatly appreciate it. Glad you are satisfied with our services. Feel free to reach out to us at support@spocket.co in case there is anything we can help you with!

November 11, 2020

AMAZING customer service! Always looking out for me, especially when things aren't going as planned. Great selection of products and excellent service all around!

Posh Carbon
United States
About 1 year using the app
Spocket replied November 11, 2020

Awesome! We're happy to look out for all of our customers and do whatever it takes to help resolve any concerns you may have. Rest assured that our support will always be here for you! Thank you for using Spocket!

November 30, 2022

Really enjoying this app. Great for someone starting a dropship business. Ria (customer service agent) is super helpful and kind. I highly recommend giving this a shot.

Mobē Living
United States
About 1 year using the app
Spocket replied December 1, 2022

Thank you for the review! Ria is so glad to hear that you are happy with the assistance provided. We hope to assist you again soon! - Erwin

September 1, 2022

The best part is the helpful friendly staff. Abby helped me with an issue that took over 2 weeks to sort, through no fault of her own, but she never once forgot about me and gave me multiple updates as the days went by. The only improvement i would hope for is that the site stop glitching or freezing as much. Other than that it has been great so far.

Carinaco1018
United States
About 1 year using the app
Spocket replied September 2, 2022

We’re so grateful that you took the time to share your feedback with Abigail. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again! - Erwin

January 24, 2020

Very professional and good selection of products. I enjoy browsing and find the best products for dropshipping

Lux Nightwear
United States
About 1 year using the app
Spocket replied January 24, 2020

Awesome! We're glad to know that you're enjoying the current selections we have. We hope you find items that can drive sales to your online store. As we always say, always be on the lookout as we add new suppliers every week - we want to give our merchants more options as much as possible. Happy Spocket-ing!

January 27, 2018

So far, so good! What I like the most is that I can select U.S. suppliers easily.

The Spinsters Shoppe
United States
About 1 year using the app
January 25, 2020

Spocket is a great app for any entrepreneur that wants to start an online shop. The range of products is wide and in all ranges, you can find premium qualified products to offer to your customers.

TRAVERĒ
Mexico
About 1 year using the app
Spocket replied January 27, 2020

Thanks for the wonderful review! We did create and develop the app to make it easy to use, even for those with little to no knowledge of the e-commerce landscape. As well, we make sure we onboard suppliers that can provide you with only the best products.

January 26, 2021

Completed my first order using the Spocket Ali Scraper as a Chrome extension. This is a great extension making the transfer of products from AliExpress to your store super easy. Spocket is really easy to use and when delivery timing is tight from overseas, i.e. Chinese New Year closures. Spocket has lots of short delivery products to keep your business running. My only issue is the order of search feature results which returns some relevant products vs. all relevant products requiring me to further scroll through results to find what I need, but compared to manually entering in products, this is a negligent issue esp. if you're an online shopper. Thanks Spocket.

The Frenchie Connection Plus
United States
About 1 year using the app
Spocket replied January 26, 2021

You're welcome! You'd be happy to know that the issue you mentioned is already being addressed so you can look forward to the improvement! Aliscraper is indeed a great extension to use especially given your circumstance. We're glad you're enjoying Spocket! Thank you!

Edited December 18, 2022

I spoke with Jam and she was amazing! They have a great support and it makes them more close to us. I do recommend the app.

Gcadeaux
Canada
About 1 year using the app
Spocket replied December 20, 2022

Awesome! Thanks for your review. We are happy to know that customer support especially Jam is doing an impressive job assisting you with your inquiries in a timely manner. Reach out to us anytime! - Erwin