Possibly the biggest rip off you may experience, as soon as I installed the app to my shopify account, I get a message that says and I quote "Give Spocket a 5-stars review here on Trustpilot about your experience and your account will be upgraded to Starter plan for FREE. ❤️"
So off the bat the reviews you read may not even be real or trustworthy. I haven't spent too long on the app because many products you find here can also be found on Aliexpress at a cheaper discount, and in some cases I have found products that ships within the United States, and total cost is still cheaper than using Spocket.
Most products are purchased from countries like China, than shipped to Spocket suppliers warehouse in the United States, than drastically upscale to a higher price than you would buy from Aliexpress and sold to you. So if you want faster shipping than yes, buy from here. However consider the monthly/yearly fee they charge you as well as the cost per item vs Aliexpress.
Also while doing some more product comparison I found that some suppliers even buy the product from another source and than slap their logo onto it and sell it as theirs. For example a product I found on Walmart called ACOPower Wheeled 42-Quart Portable Solar Powered Fridge Cooler can Fit 64 Cans for $399, but on Spocket it's called LionCooler and it sells for more than $500 to the buyer and than they want you to sell it for $700+. This is just one of the products I researched, there are plenty more.
Thanks for the honest feedback! We have noted the product mentioned in this review and have contacted our supplier about it. We do our best to negotiate the prices and bring it down as we'd like to offer discounted rates for our retailers to be highly competitive in this market. As for your other concern, please know that users are not required to write about Spocket but still, we would like to make things right and correct any misunderstandings hence if you change your mind, please let us know and contact us at firstname.lastname@example.org.
This app is gunna change the dropshipping game. Faster shipping on the majority of items and the items are of much higher quality than aliexpress or alibaba. Vendors come from places like the USA and Russia with much better quality production!
That hits the spot! Sounds like everything you need for a great dropshipping app that will make your business grow towards success! Thank you for the trust and this fantastic review!
Rain & Sky
I tried using other dropshipping app prior to Spocket.. the other apps seemed hard to navigate. With spocket , I feel like I have a personal assistant that doesn't cost me anything. I find it easier to focus on my store when spocket layout and support is seamless. They are very professional and so far .. because of the product I. Chose from spocket .. I hit more than 7,000 visitors on my online store with in a week with just one wow product from spocket. I'm very satisfied and looking forward to to growing my 3 online businesses!
It is absolutely generous of you to leave us a wonderful review! We are very grateful! We are excited to see your business grow and we're just so glad to know that we are a huge part of your success!
Spocket is one of the best Drop shipping App for the Start Up Entrepreneur. It help us to reduce your workload. Easy to set up sit back and relax. i Recommend these App to each and every one especially for start up. The customer support has been really helpful. Thank you so Much.
We appreciate your kind words! Our customer supports are striving hard to provide best customer experience. Rest assured that we are doing our best to continuously improving our service. Happy Spocketing!
Spocket is marvelous in that it is pretty starightforward and user friendly. They are well organized, just a bit too expensive. If they can add more products for their simple plan, would be great
Spocket is indeed user friendly. We try our best to keep it that way and make Spocket look and feel as seemless as possible! We appreciate the honesty in your feed back and rest assured that it will not go unnoticed! We appreciate the time that you have taken to provide us with this awesome review.
Club Gift Shop
There are some things that can be improved. For example, an excel export of products would be super helpful. It would also be great if we could see reviews on each supplier. Other than that, this app is awesome! There tons of high quality products and Spocket's customer service is amazing!
Thanks for letting us know! We are actually in the process of building a feature that highlights supplier reviews so you can see who our top performing suppliers are on our platform. We value your feedback so if you have anything to say, let us know and we'll listen!
John with customer service was very helpful and took care of my problem immediately. Would recommend.
Thank you for sharing your thoughts and we are really proud to have such an excellent support team that you can always rely on.
Angies 14 To 42
I wanted a clarification from Spocket on certain matters. I got an instant response. John who attended me didn't waste time, he was exceptionally professional and to the point, guiding me properly. I am profoundly satisfied with Spocket. God be with us, always. :-)
Thank you for sharing us your thoughts and commendation, we will make sure we'll pass on your feedback to John!
Apex Urban Gear
Love Spocket, especially the premium products! And, the support team has been great with helping me out a couple of times now.
We loved how the premium items are working out for you! Watch out for more premium items coming your way, we'll send you an email to keep you updated. Happy Spocket-ing!
Scammy! Good concept but very bad execution.
Oberlo is a million times better plus it's totally free for up to 500 products! This is $49 a month and product prices are too high.
Their "Wholesale" prices and shipping often add up to higher than suggested retail with slim profit margins, if any. There are no reviews on products or any of the suppliers. They still have a lot of work to get it where it needs to be imo. Maybe they need the cash from the trapped annual subscribers!
BEWARE if you sign up for the annual plan there are no REFUNDS whatsoever. Knowing what I know now I would have rather lost $49 for a month than paid $348 for the year and realized it was not for me after a month. And it constantly tries to get you to upgrade to the Empire Plan for $828 - so annoying!! My issue is finding good products to sell - I found a good seller but they don't ship to the U.S from Canada - well forget that...helloooo?! SO MANY of the other goods can be sourced for much less elsewhere or the consumer can buy it often for half the price with a simple Google search. Otherwise there is a really limited inventory with the smaller sellers (like they only have size small and XL or they have 10 pieces of something). They say the advantage is they automate the process. Well well and good but if there is no merchandise I can sell there is nothing to automate. There are also no reviews on the products or sellers.
Concept is good but they have quite a ways to go. Only good thing has been their customer service which is always responsive and helpful but alas their hands are tied by management. Too bad they have to lure people into the annual plan (comes to 'ONLY' $29/month vs $49/month) to get them to stay a customer. In hindsight would have rather spent that money on advertising. Caveat Emptor.
Update: I checked out Grey Zeus since I had received an email from Spocket about them as a new US supplier. I am desperately trying to find something usable to sell but spending FAR TOO LONG on it with no success! So as one example their simple Kara Tank Top is $25.50 wholesale (twice as much as I would spend myself as a consumer) and shipping is $10 for a little tank top that weighs nothing. Total = $35.50 and the recommended Sales Price is $34? So I'm negative before even marking anything up! For a 30% profit margin that tank would have to sell for $48. And so on with all their products - does anyone even look at this to see that it makes any sense at all or the suppliers put anything they want and charge any price for shipping or otherwise? Far too many products have a higher wholesale price than is available retail with a simple Google search. I just don't get it!
And I'm even afraid that anyone buys anything I have listed from Spocket as I hear there are too many fulfillment issues with suppliers.
We appreciate you taking the time to leave us a feedback about your experience. We apologize if you’re experience has not been up to par with what you expected with Spocket. Rest assured that are only goal is to provide you only with the service that we promise to deliver and that we aim to improve the overall customer experience that you get from us. We’d love to discuss this experience of your more, you can reach out us at email@example.com and we’ll be here to assist you right away.