Reviews (6,563)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

August 3, 2024

I would rather give 0 Stars. Downloaded the app -> cant even browse because you are immeadiately confronted by a pop up to select and buy a subscription.

-> left the app and now we wanted to deinstall and remove it.
Cant be removed due to

"Spocket - US & EU Dropshipping cannot be uninstalled without specifying a successor location for the following items:"

Now this parasite is forever on our store since shopify says the problem lies in the backend of the app and they cant do nothing.

Now how should I ever remove the app since I cant even log in?

0 STARS!!!!!

VS WILD
Austria
9 months using the app
Spocket replied August 6, 2024

We’re very sorry to hear about the difficulties you’ve experienced. We understand how frustrating it can be when you encounter issues with uninstalling the app. Please contact our support team directly at support@spocket.co, and we’ll work to resolve this issue for you as quickly as possible. We appreciate your feedback and are committed to addressing and fixing the problem. Thank you for bringing this to our attention. - Eleanor

September 2, 2024

It’s would be my first time doing this. It is also an awesome idea to create store and sell products for their party to dropship.

My Store
United States
1 day using the app
Spocket replied September 4, 2024

Thank you for your wonderful feedback! We’re excited to be a part of your journey as you start your dropshipping adventure. It’s fantastic to hear that you find the idea of creating a store and selling products appealing. If you have any questions or need guidance along the way, we’re here to support you every step of the way. Best of luck with your new venture! - Eleanor

August 10, 2024

I love this website because it help you with a lot of things

My Store
United States
About 2 months using the app
Spocket replied August 13, 2024

Thank you for your kind words! We’re thrilled to hear that our website has been helpful to you in many ways. Our goal is to provide a comprehensive and user-friendly experience, so it’s wonderful to know that we’re meeting your needs.

If there’s anything specific you’d like to see improved or any features you’d like to have, please feel free to let us know. We’re always looking for ways to enhance our service and better support our users.

Thanks again for your support and for being a valued part of our community! - Eleanor

October 22, 2024

I would recommend this app because they are awesome and fair considering the products they have

HI-SENSE
United States
9 days using the app
Spocket replied October 23, 2024

Thank you for the kind words! We’re thrilled to hear that you find our app awesome and fair. Your recommendation means a lot to us! If you have any specific products or features you love, we’d love to hear about them. We're here to support you whenever you need! - Eleanor

August 16, 2024

Simple and cost effective solution for everyone

Big Voann's
United States
About 1 month using the app
Spocket replied August 19, 2024

Thank you for the great feedback! We’re pleased to hear that you find our solution simple and cost-effective. If you have any questions or need any support, feel free to reach out. We’re here to ensure you have a smooth and successful experience! - Eleanor

September 7, 2024

Best app to start your business

sidedhakatopi
Australia
About 2 months using the app
Spocket replied September 9, 2024

Thank you so much for your incredible feedback! We’re thrilled to hear that you consider our app the best choice for starting your business. It’s our mission to provide tools and support that help entrepreneurs succeed, so your endorsement means a lot to us. If you have any questions or need further assistance as you grow your business, don’t hesitate to reach out. We’re here to support you every step of the way! - Eleanor

August 30, 2024

everyone should totally check out your amazing prices

Amii's Attic
United States
About 1 month using the app
Spocket replied September 2, 2024

Thank you so much for the glowing 5-star review! We’re thrilled to hear that you’re impressed with our prices. We strive to offer great value, and it’s fantastic to know you think so highly of our pricing. Your recommendation means a lot to us, and we hope everyone finds our prices as amazing as you do! If you have any more feedback or need assistance, feel free to reach out. Thanks again for your support! - Eleanor

October 31, 2024

Bad customer service.
If you forgot cancel a free trail, they would only refund 20% even if it's only minutes past the free trial.

Toyment
United States
3 months using the app
Spocket replied November 1, 2024

I’m sorry to hear about your experience. We strive to provide excellent customer service, and I appreciate your feedback. I understand your frustration regarding the refund policy. Please reach out to us directly so we can look into this further and see how we can assist you better. Please send us an email or chat with us at support@spocket.co

Your satisfaction is important to us, and we want to make things right.

Thank you for bringing this to our attention. - Eleanor

Edited August 6, 2024

I like the variety of items available. Fast shipping options. Easy platform to use for the most part. Easy bulk editing. The integration with Shopify is seamless. Most of all I enjoy the customer service, especially mark he was so helpful and patient.

Homely
United States
2 months using the app
Spocket replied July 22, 2024

Aww, thank you so much for your kind words about Mark from our customer support team! We're thrilled to hear that he was able to provide you with the help and assistance you needed in a timely and patient manner. We're proud to have team members like Mark who truly go above and beyond to ensure our customers have a positive experience with Spocket. We'll be sure to pass along your gratitude to Mark, and we appreciate you taking the time to share your feedback with us! If you have any further questions or need help in the future, please don't hesitate to reach out - we're always here for you. - Erwin

August 22, 2024

Just started today, well see how it goes.

LastingGalore
United States
2 months using the app
Spocket replied August 26, 2024

Thanks for sharing your initial thoughts! We’re excited to have you on board and look forward to hearing how your experience unfolds. If you have any questions or need assistance as you get started, please don’t hesitate to reach out. We’re here to help and hope you have a great experience! - Eleanor