Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

September 6, 2024

Absolutely easy to build a store and drop ship customer service is great so easy to use!!

PinkRican Glam
United States
About 2 months using the app
Spocket replied September 9, 2024

Thank you so much for your fantastic feedback! We’re delighted to hear that you find it easy to build your store and manage dropshipping with us, and that our customer service has met your expectations. We strive to make everything as user-friendly and supportive as possible. If you have any more questions or need further assistance, please feel free to reach out. We’re here to help and ensure your experience continues to be great! - Eleanor

November 3, 2024

Application simple et beaucoup de produits de tous genres.

Signé LàLà
Canada
5 months using the app
Spocket replied November 5, 2024

Merci beaucoup pour votre avis ! Nous sommes ravis que l'application vous ait plu et que notre large choix de produits vous ait satisfait. Votre retour est précieux et nous motive à continuer d'améliorer notre service. N'hésitez pas à revenir pour découvrir encore plus de nouveautés! - Eleanor

August 26, 2024

Because has wharehouse in USA and so I can sell easily and cheaply in that market

GlobalBazar
Japan
28 days using the app
Spocket replied August 27, 2024

Great to hear you’re benefiting from our U.S. warehouse! We’re glad it’s making selling in that market easier and more cost-effective for you. If you need any further assistance or have more questions, let us know! - Eleanor

August 16, 2024

Spocket is easy to work through for first time business owners interested in dropshipping. The customer service support and tech team are very helpful and prompt with responses and solutions.

Lux de Agnus Co
United States
About 1 month using the app
Spocket replied August 19, 2024

Thank you so much for your kind words! We’re thrilled to hear that Spocket has been easy to navigate for you as a first-time business owner. Our team is dedicated to providing excellent support, and it’s wonderful to know that our customer service and tech team have made a positive impact on your experience. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help you succeed! - Eleanor

September 6, 2024

I love how they give me a chance to be a business owner and not have to have the inventory and I love the customer service. I love everything about this app. Sprocket has help me build my online business fast.

Latoya Fowlkes
United States
About 16 hours using the app
Spocket replied September 9, 2024

Thank you so much for your wonderful review! We’re thrilled to hear that Spocket has been instrumental in helping you build your online business and that you love the opportunity to manage your business without the hassle of inventory. It’s also fantastic to know that you’re enjoying our customer service. Your satisfaction is our top priority, and we’re grateful for your support. If you have any questions or need further assistance, please don’t hesitate to reach out. Here’s to your continued success with Spocket! - Eleanor

August 14, 2024

Good products, nice support, very effective import functions.
This is the best app I found recently

L8 Gifts
Australia
About 1 month using the app
Spocket replied August 15, 2024

Thank you so much for your positive review! We're thrilled to hear that you’re pleased with our products, support, and import functions. It’s great to know that you find our app to be the best one you’ve discovered recently. If you need any further assistance or have any suggestions, we’re here to help! - Eleanor

September 23, 2024

It is very easy to use and the support is great.

Nuvela Tech
United States
5 months using the app
October 5, 2024

This app has made it so easy for me to pick products and get it in my store so easy.

Nala jade's place
United States
4 days using the app
Spocket replied October 7, 2024

Thank you for your feedback! We’re thrilled to hear that Spocket has made it easy for you to select products and add them to your store. If you have any questions or need support, don’t hesitate to reach out. Happy Dropshipping! 🌟 - Eleanor

August 25, 2024

Spocket charged me without my authorization 2 months after I ended my subscription, simply because I opened the app up. I did not click any payment authorization. This is a fraudulent website. Stay away!

My Store
United States
3 months using the app
Spocket replied August 26, 2024

I’m very sorry to hear about your experience and the issues you’ve encountered with charges. This is not the experience we want for our customers, and we take unauthorized charges and fraud very seriously.

To resolve this, please reach out to our support team directly through our chat channel or send us an email at support@spocket.co with your account details and a description of the issue. We want to investigate this matter thoroughly and ensure that it is resolved promptly.

Your feedback is important, and we are committed to addressing any concerns and improving our processes. Thank you for bringing this to our attention. - Eleanor

August 23, 2024

This platform is user friendly and easy to use

Distinct variety
Pakistan
About 2 months using the app
Spocket replied August 26, 2024

Thank you for your feedback! We’re thrilled to hear that you find our platform easy to use. Our team works hard to ensure a smooth experience, so it’s great to know we’re hitting the mark. If you have any more thoughts or need assistance, we’re here to help. Thanks again! - Eleanor