Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its ability to filter products from U.S. and EU suppliers, reducing shipping times and improving customer satisfaction. The app's seamless integration with major e-commerce systems, curated selection of high-quality products, and effective inventory management are also appreciated. Many praise the customer support team for their responsiveness and professionalism. The platform is valued for its focus on quality, ease of use, and exceptional customer service.

December 20, 2023

Super quick setup and lot's of products to choose from! Great support team, shout out to Prinz.

My Active Toddler
United States
19 days using the app
Spocket replied December 23, 2023

Hi My Active Toddler! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team especially Prinz will be very happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 25, 2023

I love this app, it's absolutely awesome. I strongly recommend it to anyone dropshipping in the US and looking for quality products. And the support staff is outstanding as well. I had some questions about a few things and Leah the team member assisting me was amazing. She went above and beyond to help me get things done and I don't have any reason to use any other app for my store.

Riverstone Express
United States
4 months using the app
Spocket replied November 28, 2023

Hello Riverstone Express! Thanks for leaving us such a wonderful review. We’re pleased that Leah was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 13, 2024

It works very well, I recommend it

whytechno
Türkiye
13 days using the app
Spocket replied January 15, 2024

Hi whytechno! Amazing! Thanks for your kind words and for recommending Spocket to everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

December 29, 2023

It s very helpful. Ilove it.

Nakinsige
United States
Over 4 years using the app
Spocket replied December 31, 2023

Hi Nakinsige! Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that our assistance has made such a difference in your dropshipping journey. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

January 9, 2024

Muito boa.

SDlojaonline
Brazil
8 months using the app
Spocket replied January 13, 2024

Hi SDlojaonline! Estamos sempre aqui e felizes em ajudar! Estamos felizes que você esteja amando Spocket! Vamos continuar crescendo juntos. Sinta-se à vontade para entrar em contato conosco 24 horas por dia, 7 dias por semana, através de nosso canal de bate-papo ou envie-nos um e-mail para support@spocket.co - Abby

December 18, 2023

I wouldn't use this company for anything. I just got billed for a monthly subscription when I already cancelled it before the trial period was over. Don't let the AI create a store for you either, the website was horrible, bland and had like 12 products in it. The AI created three accounts without my permission, the first one had my email that I signed up with and two additional accounts created that had my email as this: email+1@horrible.com and email+2@horrible.com. I didn't even know this could be done. What a rip off and quite frankly it was a tricky process that seemed on purpose. So, Aliexpress can keep their crap products to themselves.

Scenzie
United States
10 days using the app
Spocket replied December 20, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can look into this for you.- Abby

April 22, 2024

It's giving me a chance to come up possibly.!! So far so good

My Store
United States
13 minutes using the app
Spocket replied April 23, 2024

That's fantastic to hear! We're glad to be a part of your journey and that you're having a positive experience with us so far. If you ever need any assistance or have any questions as you continue on your path, don't hesitate to reach out. We're here to support you every step of the way!

Happy Spocket-ing!

April 27, 2024

Good

My Store
United States
2 days using the app
Spocket replied April 29, 2024

Thank you! If you have any further feedback or questions in the future, feel free to reach out. We're here to help.

Happy Spocket-ing!

November 29, 2023

Worked with Prinz in the support team, and it was a marvellous experience. He answered all my questions in detail without getting tired of me. Loved it.

The whole experience was smooth and the support team others such as Leah, are all so nice.

The app works as advertised and happy so far.

Great work guys. THank you.

Lazanou
Norway
23 days using the app
Spocket replied December 2, 2023

Hello Maxes! Thanks for your feedback! We are glad you love the experience and Prinz and Leah were able to help you with your concern upon reaching out to us. It is great everything on your end is going smoothly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

May 14, 2024

Large selection and easy integration.

Eco-Clean Essentials
Greece
About 2 hours using the app
Spocket replied May 19, 2024

Hi there!

That's fantastic to hear! We're glad you're enjoying the premium products available on Spocket. Our team works hard to curate a selection of high-quality items to help you elevate your online store.

Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co

We're here to support you every step of the way! - Abby