Reviews (6,823)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also valued for optimizing dropshipping operations.

October 1, 2024

I love the convenience of this website. They are are easy and fast to use for someone like me who cannot build a website.

Queen Minks Beauty Bar
United States
About 2 months using the app
Spocket replied October 3, 2024

Thank you so much for your kind words! We’re thrilled to hear that you find our website convenient and easy to use. Our goal is to make web building accessible for everyone, regardless of technical skills. If you ever need assistance or have any questions, feel free to reach out. Happy Dropshipping! - Eleanor

October 31, 2024

Bad customer service.
If you forgot cancel a free trail, they would only refund 20% even if it's only minutes past the free trial.

Toyment
United States
3 months using the app
Spocket replied November 1, 2024

I’m sorry to hear about your experience. We strive to provide excellent customer service, and I appreciate your feedback. I understand your frustration regarding the refund policy. Please reach out to us directly so we can look into this further and see how we can assist you better. Please send us an email or chat with us at support@spocket.co

Your satisfaction is important to us, and we want to make things right.

Thank you for bringing this to our attention. - Eleanor

October 12, 2024

Good resource to find great products and I just wish I will actually make some money this month so I could continue using it! Hold thumbs for me!

The Livery Nomad
South Africa
25 days using the app
Spocket replied October 14, 2024

Thank you so much for your kind words! We're thrilled to hear you find our resource helpful. We’re crossing our fingers for you too—wishing you all the success this month! If you ever need tips or support, feel free to reach out! - Eleanor

November 13, 2024

Amazing and easy to use

My Store
United Kingdom
About 2 months using the app
Spocket replied November 18, 2024

Thank you so much! We’re thrilled to hear that you find it amazing and easy to use. We’re here if you ever need any assistance – enjoy the experience! - Eleanor

November 29, 2024

I haven't worked much with the products yet but the customer support is top notch!

The Morning Angler
United States
About 7 hours using the app
Spocket replied December 2, 2024

Thank you for your kind words! We're glad to hear that you've had a great experience with our customer support. We’re always here to assist you, and we look forward to helping you with the products as you explore them further!Happy dropshipping!- Eleanor 😊

February 23, 2025

A L'écoute au besoin de leurs membres.
Service a la clientèle amicale et courtois

Erolys
Canada
About 1 month using the app
Spocket replied February 24, 2025

Merci beaucoup pour vos gentils mots ! Nous sommes ravis d'entendre que vous avez apprécié notre service à la clientèle. Nous mettons tout en œuvre pour être à l'écoute de nos membres et offrir un service amical et courtois. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit, nous sommes là pour vous aider!- Eleanor 😊

November 2, 2024

It is easy to run and have 24/7 support

Bath and beauty
United States
28 days using the app
Spocket replied November 4, 2024

Thank you for your feedback! We're glad to hear you find our platform easy to run and appreciate our 24/7 support. We're here to help you anytime you need assistance. Your success is important to us! - Eleanor

October 23, 2024

This app is easy to use and has great product with great reviews.

PeakSupply Hub
United Kingdom
20 days using the app
Spocket replied October 25, 2024

Thank you for your wonderful feedback! We’re delighted to hear that you find the app easy to use and appreciate the quality of the products and reviews. Your satisfaction is our priority! If you have any questions or suggestions, don’t hesitate to reach out! - Eleanor

November 4, 2024

Ease of use, wide variety of products.

Akente Express
United States
11 days using the app
Spocket replied November 6, 2024

Thank you for your feedback! We're so glad to hear you find our platform easy to use and appreciate the wide range of products we offer. We’re always working to improve and expand, so your satisfaction means a lot to us. Thanks again for choosing us! - Eleanor

October 4, 2024

So easy to use made my life easier. I love it so much would advice everyone to use it

My Store
Ireland
About 1 month using the app
Spocket replied October 7, 2024

Thank you for the glowing recommendation! We’re thrilled to hear that Spocket has made things easier for you. Your support means a lot to us! If you have any questions or need assistance, don’t hesitate to reach out. Happy Dropshipping! 🌟 - Eleanor