Reviews (6,828)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...
Refine
-
By rating
Nice
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
I would recommend because it is easy to use
Thank you so much for the recommendation! 😊 We’re so glad to hear that you find the platform easy to use. We strive to make the experience as seamless as possible, and it’s ...
Awesome customer service support. Will use again to help with any support issues.
Thank you for your kind words! We're delighted to hear you had a great experience with our customer service. We're always here to help, so don't hesitate to reach out anytime ...
The customer service is unsatisfactory. Several suppliers fail to respond to inquiries or address issues adequately. Obtaining a direct response seems impossible, as interactions with the company often feel like an endless loop. Considering the amount I paid for the service, the experience has been very disappointing. It took more than 20 days for a supplier to dispatch an item to my customer, ...
Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced. We take customer service very seriously, and your feedback helps us ...
Spocket website becomes unresponsive frequently.
Return policy does not transfer to shopify automatically, it is lot of work to move return policy for each product and not easy to maintain.
Prices are too high for the product quality, branded items are cheaper than items avialable in spocket.
Google ad comapin reject manyh product for advertising becuase issues with product images and product ...
Good app
Thank you for your positive feedback! We're glad to hear you're enjoying the app. If you have any suggestions or need assistance, feel free to reach out. We’re here to help! ...
great!
Thank you for the great feedback! We’re so glad you’re enjoying your experience. If there’s anything else we can do for you, just let us know! - Eleanor
Overall this app is really easy to use. I love that there are a lot of products from the US, which cuts down on long shipping time. Lot of great products to choose from!
But it does tend to freeze up a lot. Once I connect my sprocket to my shopify store, it sent me to another page, instead of letting me import the items I'd already selected. I had to start all over
Thank you for your feedback! 😊 We’re so glad to hear that you love the selection of US-based products and how that helps cut down on shipping times! It’s definitely a big ...
The ease of building a store the tutorials are right on point, short but sweet. Time to make some sales!
Thank you for your awesome feedback! We're so glad to hear that the store-building process was easy for you and that the tutorials helped. We aim to make things simple and ...
Honestly? I'm not satisfied AT ALL for several reasons.
1) Products are overprice
2) Search engine is broken, if you're gonna look up for an item most likely you will never find of what you're looking for.
3) Monthly subscription is too high comparing other drop shipping apps.
4) You have to be lucky to find a good quality product.
5) A lot of suppliers are using similar products.
6) They don't ...
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our app didn’t meet your expectations. We take your concerns ...