Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

January 13, 2021

Helpful and Fast. But It's quite expensive membership fee. hope make it more cheeper. very convenient

CNB_WELS
South Korea
2 months using the app
Spocket replied January 13, 2021

Happy to help! Thank you for your feedback! Our marketing team always listens and makes sure that our prices are worth the service you get. We recommend getting an annual plan as they are heavily discounted but that's still up to you! We appreciate you being with us! Reach out to support@spocket.co anytime you need help and we'll gladly assist you!

May 28, 2020

customer service A+++++ even though some of the suppliers on there needs to be removed becuase they do no tship or process orders on time, people at spocket have always gone above and beyond to help resolve whatever issue I had, and app integration is great, and easy to use.

TOJEA STORE
United States
2 months using the app
Spocket replied May 30, 2020

We do take pride with our awesome customer service team! You can rest assured that our team will take the necessary actions to work with the suppliers and resolve any order concerns for you. Thank you for being with Spocket! We appreciate your business.

March 24, 2023

So far it's great, customer service is very helpful and always quick to answer all my questions. Russel was really helpful through the whole process.

DZ Breezy
United States
2 months using the app
Spocket replied March 24, 2023

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Russel receives feedback. It will make her day! - Irene

March 27, 2023

Compared to other dropshipping tools, I have found Spocket to be much more reliable and easier to use.

Nimbur
United States
2 months using the app
Spocket replied March 27, 2023

We're incredibly grateful for your feedback and thrilled to hear that you love our app and find it a reliable tool. Your satisfaction is our top priority, and we want to ensure you have a seamless experience using our app. Thank you again for taking the time to share your experience with us. Have a fantastic day! - Irene

Edited April 26, 2020

waaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaawwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

O-ll-M
Saudi Arabia
2 months using the app
Spocket replied May 24, 2020

Awesome! Thank you!

October 23, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Great tool

CCS Best Products Online
United States
2 months using the app
Spocket replied October 24, 2020

We appreciate your effort to give us a rating! We're happy to provide you with a great platform for your drop shipping needs. Thank you for choosing Spocket!

February 11, 2023

Great website. I just wish I could add all of my 4 website stores into one account on Sprocket instead of them on individual accounts.

Monet Cosmetics Shop
United States
2 months using the app
Spocket replied February 12, 2023

Thanks for your feedback! It is indeed a great feature we may consider adding in the future. This has been forwarded to our team. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Irene

August 15, 2020

I use this app to drop ship products. I really love this app. It's easy to use and customer service is great. I don't really have any complaints. This is the only app i use for all my stores.

TheSockyClub
United States
2 months using the app
Spocket replied August 15, 2020

We provide you with only the best service because you are important to us! You can expect that we will always be here and ready to support you whenever you need it. Thank you very much for being with us all this time!

October 6, 2020

Simple and amazing Simple and amazing Simple and amazing Simple and amazing Simple and amazing Simple and amazing Simple and amazing

M&NShop
Australia
2 months using the app
Spocket replied October 6, 2020

On point! Spocket is indeed simple yet amazing! We're working hard to keep it that way. Thank you for being with us!

October 22, 2019

Very good customer service, basically 24/7, even when it shows not online or away they come online and reply. Especially Kim, very helpful. Great experience

Shoppineer
Australia
2 months using the app
Spocket replied October 22, 2019

Thank you for the lovely review! Our Support team is available anytime you need them. We're glad you're having a great experience so far.