Reviews (6,567)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

October 22, 2019

Very good customer service, basically 24/7, even when it shows not online or away they come online and reply. Especially Kim, very helpful. Great experience

Shoppineer
Australia
2 months using the app
Spocket replied October 22, 2019

Thank you for the lovely review! Our Support team is available anytime you need them. We're glad you're having a great experience so far.

April 17, 2020

Great great for drop shipping orders I had my first one and my customer was very happy with the order

EVT Warehouse
United States
2 months using the app
Spocket replied April 21, 2020

Thanks for the review EVT Warehouse!

We appreciate the accolades! At Spocket, we know how important it is to have high-quality products with fast shipping and seamless communication with your suppliers. That’s exactly why we specialize in working with US and EU manufacturers!

We are thrilled that Spocket is making it easy for you to run a successful dropshipping business.

If you have any questions as you continue to build your store, feel free to reach out to Spocket's Support Team anytime.

Have a wonderful day!
Team Spocket

November 21, 2022

I used this app because I wanted to stray away from Chinese products with long shipping times and you all helped tremendously. I appreciate the constant chat support for answering my questions. Specifically want to mention Russel as they helped me through many questions this particular evening. I really like how the push system works for products. The only thing I can think of right now to add would be a bulk editor while on the Import List page to edit a bunch of products that happen to all be in the same collection instead of one by one adding each one to the same collection. Also adding the ability to add ratings to products integrated from the suppliers would be amazing; although I know that I read that it is extremely hard to get all suppliers on the same page to do so. All in all, very good, well-rounded drop shipping app with great support!

Lifestyle Wholesale
United States
2 months using the app
Spocket replied November 22, 2022

Fantastic! We are so happy to hear that you love the product selection. Watch out for more products to be added soon as we are focusing on supplier and product sourcing! It is also great that Russel was able to help you with navigating through the app. We'll be more than happy to assist you if you need help again. - Erwin

December 31, 2019

I subscribed to their monthly pro plan. My store hasn't gone live yet and I almost wanted to cancel. I emailed in the morning, there wasn't any response. I chat in the evening and Erwin was able to help me with my concern. Quick response, quick action.

VanPopos
New Zealand
2 months using the app
Spocket replied December 31, 2019

Great that you considered subscribing to our Pro Plan! We hope you get to enjoy the features it has in store for you. We're also quite happy to know that Erwin was able to help you out with your concern. One of our main goals is to provide quality customer support as much as possible!

February 23, 2021

I was introduced to Spocket on a Youtube video I begin researching when I first heard about dropshipping and ever since that day when I visited this site and add a few products to my store I have been using this site until now. One feature that really stands out for me on the website is the excellent customer service they have. They are understanding, very helpful, quite efficient, and are reachable at any time.

JJay's Trendy Fashion & Wear
United States
2 months using the app
Spocket replied February 23, 2021

Your feedback means a lot to us! Our goal is for you to succeed and we want to be here for you anytime you need help or assistance. Thank you for using Spocket! We're looking forward to your growth!

August 24, 2020

l like the app, very good merchandise, everything is reasonable process. I used this app for my products and my customers also love the selection. I enjoy the app.

All Pleasures U Like
United States
2 months using the app
Spocket replied August 24, 2020

Glad you are enjoying our platform and loving the selections! That's a good indication that you are doing really well so far. We'll do our part to help you keep it up! Thank you for choosing Spocket!

February 18, 2020

Quick install, and I found it easy to find and select products for my store. Help is available if needed and easy to access.

Magnum Retail
United States
2 months using the app
Spocket replied February 19, 2020

Support is always available so don't hesitate to reach out. Thanks for the awesome review!

March 21, 2020

I am loving Spocket. I wish there were better pricing options but It has great products! I guess I will have to upgrade.

Fibewear
United States
2 months using the app
Spocket replied March 23, 2020

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We have more features and upcoming awesome products you will surely love!

April 30, 2019

This is the second dropshipping app I've tried and I'm so glad I didn't give up after the first one because Spocket has made it so easy to dropship US products!

My store is still small and humble but its been growing month after month and I can't wait to see what it becomes.

It took me a while to learn how to import and publish products with the help of the customer service team but if I can do it so can you!

FunInTheDesertSun
Canada
2 months using the app
March 9, 2020

THE BEST DROP SHIPPING App I HAVE FOUND SO FAR THE QUALITY amazing GOODS AND CUSTOMER SUPPORT IS AMAZING!

sticklesgeneralstore
United States
2 months using the app
Spocket replied March 11, 2020

We are very grateful for your kind words and we are happy that you are a part of the Spocket family!