Spocket ‑ US & EU Dropshipping , 5,296 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this dropshipping platform for its ability to filter products from U.S. and EU suppliers, reducing shipping times and improving customer satisfaction. The app's seamless integration with major e-commerce systems, curated selection of high-quality products, and effective inventory management are also appreciated. Many praise the customer support team for their responsiveness and professionalism. The platform is valued for its focus on quality, ease of use, and exceptional customer service.
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very usefull,I really like it .great products
I have 2 major complaints. (1) Customer service can't do anything to actually help or give any real answers to any questions, other than some generic form response. I emailed about a very specific issue I was having that should have been simple to address but instead of an answer, I was told "we can give you free service for 3 months". That's nice, and I appreciate it, but I would like my issue resolved. (2) There is no way for the store owner to contact the suppliers, no way to know how reliable the suppliers are, no way to know the quality of their products, and no way to know if they plan on continually supplying products or if they're only in business to empty out inventory. I have spent MONTHS building my store, painstakingly editing poorly written descriptions, ordering samples of products with high inventory, updating photographs, filming videos, etc., only to have products and suppliers disappearing left and right. All of my hard work, time, and money is being wasted because it is impossible to communicate with suppliers. There needs to be a line of communication between the store owner and the supplier so a relationship can be formed. Store owners need to be able to write reviews on suppliers and their products to keep them honest. Currently there is only a star rating based on supplier shipping times and no way for store owners to provide their own rating on suppliers or products. I spent weeks, not to mention hundreds of dollars, building advertising campaigns around products I purchased, filmed videos for, and photographed that have vanished with no explanation or warning. This is not okay! My store isn't live yet, but what will happen when I am live and the products I am advertising to draw in customers don't exist on my store? I'm the one who ends up looking bad. Please, fix this major gap and hold suppliers accountable for their business practices and allow store owners to form relationships with them. Please explain to these suppliers that they cannot charge retail prices to wholesalers. And please give customer service real information so they can actually help people.
We understand the circumstances and we appreciate that you have been very understanding with us given the current situations that you are experiencing with some of the suppliers and orders that you have. Rest assured that we will continue to work with you to resolve these issues and sort everything out for you. Thank you for the patience that you have extended to us so far! We'll make sure to keep in touch with you to make sure to work on all these points you have raised with us. Please feel free to always message us at support@spocket.co and we'll make sure to assist you the best we can.
Fantastic App wouldn't use any other app. Very easy to use great products and some goo deal. I highly recommend this app to everyone starting drop shipping
Glad to know that! Thanks a lot for the recommendation. We're very happy to know you are enjoying Spocket. Looking forward to your success!
Products do not include shipping weights. Shipping costs are not pushed to customer..Bulk editing is not available. disappointed thus far. that I now have to edit 2100+ product individually and guess shipping weights so that my business doesn't lose money
We appreciate your feedback! Rest assured that we take your comments and suggestions seriously and that we will be doing our very best in order to address your concerns as soon as much as we can! We would love to extend our assistance to you as best as we can. Please each out to us at support@spocket.co so that we may be able to provide you with solutions regarding your concerns.
Just starting out.... Pretty smooth so far.... More on it later... can't say much more than that.. later... Still in the beginning stages but I got to say that getting merch to my store can't get any easier or smoother.
We really appreciate you taking the time to share your experience with us, and we agree, Spocket is easy to navigate. Feel free to reach out to us if you need assistance and we'll be happy to assist you! - Irene
The best app ever. It is useful and help me so much to find products ❤❤
great products at reasonable prices! the only complaint is that the dog food for my website is pretty pricey! I hope sometime in the near future they will lower these prices!
Great! While its still entirely up to you to set prices on your website, you can rest assured that our suppliers make sure that the prices are competitive as per current market conditions. Please reach out to us at suppot@spocket.co and we'll gladly assist you find more products for your store and assist however we can. Thank you!
veloce e sicuro, fantastici prodotti, inizialmente per me e perfetto, e lavorero con loro per altri tempi avvenire. grazie
Thank you so much for your kind words! We are overjoyed that you enjoyed your experience. We work hard to meet expectations like yours, and we're glad to hear we succeeded. Please contact us if you require assistance. Cheers! - Erwin
Grazie mille per le tue gentili parole! Siamo felicissimi che ti sia piaciuta la tua esperienza. Lavoriamo sodo per soddisfare aspettative come le tue e siamo lieti di sapere che ci siamo riusciti. Vi preghiamo di contattarci se avete bisogno di assistenza. Saluti! -Erwin
very easy to use! loving it so far. Looking forward to seeing how the products sell on this new store!
Great! We're happy you are loving your experience so far. Looking forward to those sales! Don't hesitate to reach out to us at support@spocket.co if you need any help. Thank you for using Spocket!
Wish the try Pro for free option worked... I would have used it. I’ll go with what I’ve got now. Maybe upgrade later.
Thanks for checking us out! You can actually upgrade to any plan while still on the free trial so you can try them all out to figure out the best plan that fits your needs. We hope to be drop shipping with you soon! Thanks for the review.