Reviews (6,176)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and enhances customer satisfaction. They find the interface user-friendly and its integration with major e-commerce platforms like Shopify and WooCommerce seamless, simplifying store management and product synchronization. The responsive customer support, option to order sample products, automated order fulfillment, and branded packaging options are also highlighted as key benefits. Additionally, the diverse product range and educational resources available help merchants optimize their dropshipping business.

June 28, 2020

I was looking for a better alternative than Ali for my new store and I'm super happy I found Spocket! If you are in dropshipping it's a must!

Bellas Worldwide
Canada
22 days using the app
Spocket replied June 29, 2020

Spocket is definitely a must for all dropshippers because of the quality suppliers and products that we offer. We are happy that you found our app too! Glad to have you with us! Thank you for choosing Spocket!

Edited July 19, 2023

All good at first but you quickly realize that alot of the products can be had at a cheaper rate.

Dog and Pet Stuff
Canada
22 days using the app
Spocket replied July 9, 2023

Thanks for your feedback! We are happy that you love the Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

December 17, 2020

I used this app to get control of my shipping and to find more local products. Works really well. Love it.

5D Cattle Co Western Store
United States
22 days using the app
Spocket replied December 19, 2020

Awesome! Thanks for using Spocket! We always do our best to make thing work for you. Glad you are loving our app!

Edited August 21, 2023

***UPDATE***
PLEASE READ BEFORE ADDING PRODUCTS TO YOUR STORE!
GREEN GAI, GREEN ANDROMACHE & GOLD ANGEL

These are the the suppliers I reached out to regarding their products and have not heard a response it’s been 3-4 days . This is very bad for business!

Lack of response is very unprofessional.Timely and clear communication is crucial for a positive supplier-customer relationship. If my customer has a question and I cannot get a response from a supplier that is very frustrating.

I thought Spocket was a good choice for me because the customer service was good. The products are good quality. The prices were on the high end though but I wanted to take a chance just because the platform was so easy to use. I see a lot of good reviews for Spocket but I don’t know how. If these suppliers do not reply back.

Spiritually Connected
United States
22 days using the app
Spocket replied August 18, 2023

Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Edrielle. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 20, 2023

Very nice. it is quick and easy to use. Nice product choice good interfacing. It works well. Spocket

My Store
United States
22 days using the app
Spocket replied July 22, 2023

Thanks for sharing your experience! Spocket is indeed easy to use and most recommended for beginners in the dropshipping business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 19, 2020

This is by far the best app for dropshipping. I would recommend to anyone who plans on doing dropshipping.

IC&DJ
United States
22 days using the app
Spocket replied October 19, 2020

Your recommendation is very much appreciated! We're happy to have you join the best drop shipping platform in the market! Thank you for choosing Spocket!

October 17, 2020

I really like spocket products to sell after my taste and USA &European stuff less shipping time for my costumer big plus in the pandemic.I'm looking forward in into the future with Spocket dropship

Pecos.com.
Canada
22 days using the app
Spocket replied October 17, 2020

Awesome! Fast shipping is indeed very crucial which is why we provide only the best suppliers in the market. We're looking forward to working closely with you! Thank you for using Spocket!

July 10, 2019

The first thing i've test is the customer support. I've tried to add a certain product into my shopify site to no avail. Hence, contacted the customer support and it got back to me fast and that is important for us. Although, i expected the responds to be within 8 to 12 hours. Well done!!

eightytwo
Singapore
22 days using the app
Spocket replied July 10, 2019

We appreciate your feedback! Good customer service means helping customers efficiently, in a timely and friendly manner. It's essential to be able to handle issues for customers and to do your best to ensure they are satisfied. Providing good service is one of the most important things that can differentiate your business from its competitors.

August 7, 2023

it is very good app. I would recommend everyone to use this app. It is beginner friendly and have really cool products.

G.S
Australia
22 days using the app
Spocket replied August 11, 2023

Thank you for the review! We are glad Spocket helps you with your online store and also appreciate you recommending us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

May 1, 2022

I love this app! I can find almost any product I need! One thing I would add is a feature to manually re-sync your store's collections without having to contact support. Not that there's any problem with contacting support. They're super helpful and get my store's collections re-synced fast! Just a nice a convenient way of doing that.

Smiley Sunflower
United States
22 days using the app
Spocket replied May 2, 2022

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us as well as your feedback regarding a feature to add! We agree, that it is a truly great feature to have on our app and we'll definitely consider having it added soon! - Erwin