Reviews (6,574)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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Found everything I could need for my store, very fast speed and customer service has been amazing. 10/10!
Thank you so much for your amazing feedback! Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us for further assistance. Rest assured that we are focusing on supplier sourcing and hoping that we can add more products and suppliers that offer fast shipping. We hope to assist you again soon. Reach out to us at support@spocket.co anytime you need help! - Erwin
A GIANT SCAM. STAY AWAY!!!!!!! My previous review was based on being new and never having any orders from this platform plus they said I would get a discount if I left a 5 star review (never got any discounts). I have to say this has been the WORST experience with SUPPOSEDLY "verified" suppliers. I am careful to select items for my stores which are advertised as shipping from the USA. So far only ONE of my orders has shipped and ALL the rest sat for weeks and then were eventually cancelled, different suppliers. If you want your new business to tank quickly, they are great. They have fake 5 star ratings on all their suppliers with no way to actually rate them, no data on actual performance, just some fake stars under a fake name. Automated customer service which will continually apologize with no actual help. Most suppliers can't be contacted as advertised either. A GIANT SCAM. STAY AWAY
We're glad you can now find the products you need for your store. Using Spocket is indeed very simple, especially with everything we can offer to help you succeed! Thank you for deciding on Spocket! - Irene
the products are high quality but they should lower the monthly charge for how many items that you have in stock.I will see how it goes.
Perfect, amazing... The very best application for shopify stores. Safe my life and my time. Thanks!!! Boys&Girls of Spoket!
Truly an honour to receive this review from you! The rest of the team are super grateful for your kind words. All the best to you!
This is exactly what I'm looking for! This app is easy to use and I like the products featured. I want to have a mix of original items and licensed items to sell in my shop.
Great customer service A little hard at first but Melvin was quick to help! Thanks Melvin! Still working out the kinks but I know at least I will have help!
Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Making things easy for you has also been our commitment. Reach out to us at support@spocket.co anytime you need help! - AJ
I used Spocket to help me dropship high quality products made in North America. It is easy to use, the pictures and descriptions are very nice and the shipping time is quite fast. It's worth the price!
Thanks for the fabulous feedback! We're glad that you found a supplier on the platform that you like. We're always expanding our catalog so be sure to stay on the lookout for more North American suppliers every week. All the best to you!
Do not use this platform. There refund policy is hidden, because you won't get one. Suppliers will not ship products on time. In order to contact them you have to chat with spoket, and wait days for a response. I had an issue with a vendor that took a week longer than advertised to ship. I requested a refund, as my sales channel refunded the customer due to long times. 2 days after said request, Supplier shipped the order. 3 weeks later Supplier requested the product. Yea. Right. A customer gets a free product at my expense. So fk me. Spoket will not refund my annual account. Again fk me. So fk spoket. My bank is processing both returns, and labeling spoket as fraudulent because they do not display there refund policy clearly. At least someone knows how to provide decent service.
Thank you for sharing your feedback! We appreciate you letting us know about the issues you encountered. Our sincerest apologies for any inconvenience we may have caused. Our Annual Subscriptions are indeed non-refundable as stated when you signed up because yearly subscriptions are heavily discounted. Our refund policy is very open and can be found in our help center. We are very strict and we don't tolerate suppliers that do not stay true to their claims especially with their processing and shipping times. While we do understand that some of our suppliers are on a limited workforce schedule due to the pandemic, you can be sure that we will take the appropriate actions necessary to prevent any issues moving forward. We'll have one of our account managers personally reach out to you to make sure your concerns are resolved. Your extended patience and kind understanding is much appreciated. Thank you!
So far so good! I like using this app, very easy to use. All though this is my first time giving it a try!
Great! We can assure you that you won't be disappointed. Let us know how everything goes!
Great experience and user-friendly! You should try it too and Im sure you will love it. They also offer free trial.
We do offer free trial so anyone can try us out first before committing to any plans! We're happy to know you are having a great experience so far. Reach out to us anytime in case you need any help or have any questions!