Reviews (6,178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and enhances customer satisfaction. They find the interface user-friendly and its integration with major e-commerce platforms like Shopify and WooCommerce seamless, simplifying store management and product synchronization. The responsive customer support, option to order sample products, automated order fulfillment, and branded packaging options are also highlighted as key benefits. Additionally, the diverse product range and educational resources available help merchants optimize their dropshipping business.
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Spoket is a very easy app to use, it is clear and easy for beginners to use especially when you have never dropshipped before.
\You can expect to see more in the future! We're thrilled to be collaborating with you to achieve your goals. Thank you for deciding on Spocket! - Irene
This app has been great so far! I am a brand new store and learning lots along the way. Spocket made getting quality items one of the easiest things I can do!
I've had prior experience with Zendrop, but their shipping times and customer support are really subpar at best compared to Spocket. The customer support for Spocket is truly superior to Zendrop. Their much friendlier and literally respond to you within minutes. Some of the many great customer service agents there are Robbie and Edrielle, so lucky you if they help you!
Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience; Edrielle and the whole Spocket Customer Support team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our TOP priority, and your review reaffirms the hard work we put in every day.
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
A large variety of items to chose from, products seem to be a good quality. I appreciate the I can choose where the item is from and mostly US to Canada.
Awesome! Thank you for the review. We work hard to provide you with great quality suppliers with amazing products. We're glad to have you with us!
awesome! great products very helpful and learned alot about dropshipping and about sproket itself as a company is great.
Thanks for the review! It is really nice selling Spocket products to your store as if you are the distributor of your own products. We are glad you like our products! Feel free to reach out to us if you need help. - Irene
Useful, efficient. Made it easy to coordinate with multiple sources and ovtain many different products.
Thank you for your input! It gives us great pleasure to know that you enjoy the app and our products. Please know that we will do everything we can to get more products that will help you earn more positive returns. - Erwin
works fine Great app i definitely suggest this app good products good business
I have uninstalled the app due to a few usability issues:
- Navigation thru Vendors is prey limited.
- Products titles, description, and other info is completely messed and in some cases, and cannot be used.
- A number of smaller, but very annoying issues.
I have uninstalled the app from Shopify, however, I was charged again after 1 month for the service. Customer service was not helpful it all (put me in ignore mode). I have filed a dispute with PayPal.
UPDATE: John from Spocket contacted me on the same day and resolve the issue in a polite and professional manner.
Sorry to hear about your concerns! We would be more than glad to help address your issues with our platform. We'd also be grateful to know more details about your feedback. Thank you for letting us know about it. One of our account managers will reach out to you directly to rectify the issues. Thank you for your patience and understanding.
Just starting my e-commerce business, and I am already liking the quality of the items on this app!
Its a great app which has no boundaries to sell. Good for drop shippers especially when you start up. Thank you.