Reviews (6,669)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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So far so good. Great communication skills, never wait long without a fast response from the Spocket team. Highly recommend if you're trying to start off a business. Fast shipping and great quality.
Awesome! We're happy to provide you with fast and reliable communication and service. Thank you for choosing Spocket!
I use this for my store for the second year. Service is superb and support from the team is the best as well. I wish they allow bulk checkout for lower plans.
Thanks for leaving us such a wonderful review. We are glad you like the app. Meanwhile, we have forwarded your feedback to our developer team regarding the bulk checkout feature and see what can be done in the future. Feel free to reach out to us for further assistance. Have a lovely day! - Erwin
The app is really easy to use , could be better if all the pricing details integrated with shopify a bit more , but i am just being picky
Thank you for your feedback! We take your suggestions with high importance as this will not just improve the app but make it more effective for you and your business.
Very useful dropshipping app. I found few nice products. It is easy to use and support service is very helpful.
Our support team is not just to answer your questions but offer assistance on a more personal level and that's how we show we care and value you as a customer!
best Dropshipping app ever, believe me guys you will love it,i encourage you to start using it to build your future.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thanks for your kind words; we look forward to seeing you again. - Irene
Unique products with artistic flare! Not the same old same old that everyone else is putting in their stores. Love it!
This app helps tremendously with searching for products and finding the highest products in demand with faster shipping. Very user friendly and great customer service. Worth the extra money per month. Highly recommend!
Your recommendation is greatly appreciated! Such a motivation for the whole team. Thank you!
great service
Hi TrendyPaws! Thanks for the review! We are happy to know that Spocket helps you with your business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
only starting now but it seems to be good
Thanks for taking time to leave a feedback! Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I'm not sure why there are soo many good reviews. Half of them seem bought and paid for. This app is one of the worst apps on Shopify by far. The sellers you "get to" dropship from are constantly taking vacations or not updating their products. This results in orders needing to be cancelled and makes for ALOT of angry customers to your store. This has happened on an outrageous scale. You'll constantly be having to message your customers telling them that there were issues with fulfillment. As for quality of shipment or fast shipping. No.. Most aliexpress especially are packaged horribly. Damaged. Or they claim will ship in one time and will take 4x's what it says. The non aliexpress items are just as bad. Fulfilment after payment can take over a week irregardless of the quoted times that are told to you.
The plans they have on here are outrageously expensive. Especially for how overpriced this service is. You can get far better fulfillment providers to integrate with your store for a fraction of the price and far less issues. Some of them are even free and offer seemless integration. This app is just god awful. I can't even recommend it for beginners and I can tell you advanced stores will most certainly be hard pressed too frequent by all the issues to really make use of this app. The suppliers are a joke. The app no better. The customer service warning there's even a problem at all can take over 3-4 days in itself. It's sooo bad.
We apologize for the negative experience you had and appreciate you sharing your feedback with us. Your feedback will be used to improve our services and we will take the necessary actions to address your concerns. Our company is committed to resolving issues and we would like to help you resolve them as quickly as possible. One of our account managers will reach out to you directly to assist you with any issues you may have. Alternatively, you can chat with us or send an email to support@spocket.co, and we will investigate the matter immediately.