Reviews (5,872)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, making product import and management straightforward. They value the selection of high-quality products from US and EU suppliers, which ensures faster shipping and enhances customer satisfaction. The user-friendly interface and responsive customer support are frequently highlighted, along with features like sample product ordering and efficient order and inventory management tools. Additionally, the ability to sell across multiple channels is noted for expanding market reach and boosting profitability.

Edited April 1, 2021

So far it’s been a good experience using this app! The processes are simple and clear. I also love the products!
UPDATE - I have to change my rating because I’m experiencing an issue with one of my first orders. It was placed two weeks ago and is still in processing. The supplier advertised 2 to 3 days processing and 5 to 7 delivery. Customer service has been trying to contact the merchant for almost a week with no success. This is a really bad experience for myself and my customer. I now have to refund my customer with hopes of getting my funds back.

Floetry Fashions
United States
21 days using the app
Spocket replied March 20, 2021

We're glad to know that! Thanks for sharing your experience. Please don't hesitate to reach out to us at support@spocket.co if you need any help or if you have any questions. Thanks for choosing Spocket!

Edited July 19, 2023

All good at first but you quickly realize that alot of the products can be had at a cheaper rate.

Dog and Pet Stuff
Canada
22 days using the app
Spocket replied July 9, 2023

Thanks for your feedback! We are happy that you love the Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

December 8, 2018

So far it's fantastic it does exactly what it says I absolutely love it. Thank you. I've searched everything

Eye Catching... Just Like You.
United States
23 days using the app
February 16, 2018

I really like this so far and would recommend to everyone!

Choices 6
United States
23 days using the app
March 31, 2018

Loving the options and the closer shipping location!

Aftersonder
Trinidad & Tobago
23 days using the app
February 21, 2018

The products are awesome, and it's very user-friendly to import products and push to your store. So far I'm loving it and am planning to upgrade to the next plan up as soon as I'm a bit further ahead with my store and sales.

Also very impressed with the customer service, they really care and go out of their way to help.

Thank you Sprocket!!

Lush Liberty
Canada
23 days using the app
July 2, 2023

Just started using it and loving it so far. I like that it allows you to import from Aliexpress and put everything under one roof.

BASE X OUTDOORS
United States
About 17 hours using the app
Spocket replied July 2, 2023

Awesome! Thanks for your kind words and we are glad that you are having a great experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co Have a great day! 😊 - Abigail

July 5, 2020

Amazing!! Easy to use:)
I recommend it 100%. If you want to start your drop shipping business and you are learning, this app is perfect for you.

Your Cheery Pet
United States
23 days using the app
Spocket replied July 6, 2020

Cool! Glad you liked Spocket. It is indeed very easy to use with amazing features! We appreciate your recommendation. Thank you for choosing Spocket!

August 2, 2019

I used this app because it helped my find good products from the US because I was looking for somewhere to get good shipping times.

Techtronics
United States
23 days using the app
Spocket replied August 6, 2019

With majority of our suppliers coming from US, EU and Canada, you will definitely get better and faster shipping times.

July 13, 2020

Love the App! Just really hard to find vendors who brand your items for your store. Will be looking for more options.

TeeDotLashes
Canada
23 days using the app
Spocket replied July 14, 2020

Glad you love our platform! While private labeling is still in the works, we do have a feature called Branded Invoicing so whatever items you sell from Spocket, your customers will receive an invoice that is branded to your store which makes it look more legitimate! Thanks for choosing Spocket!