Reviews (6,178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and enhances customer satisfaction. They find the interface user-friendly and its integration with major e-commerce platforms like Shopify and WooCommerce seamless, simplifying store management and product synchronization. The responsive customer support, option to order sample products, automated order fulfillment, and branded packaging options are also highlighted as key benefits. Additionally, the diverse product range and educational resources available help merchants optimize their dropshipping business.
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good but i cant play it can eny one from support team talk to me i need help
how about emaling me
Thank you for your Review! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
HELP SO MUCH
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Basic plans will not allow you to import product. So frustrated and terrible app for beginners like me.
I’m sorry to hear about the frustration with the Basic plan and product import limitations. We understand how important these features are, especially for beginners. - Eleanor
The app's proposal is very good because I stopped importing from China to use the app, which has a very fast delivery, I highly recommend it...
Thank you so much! It fills us with pride to know that Spocket is valued by our dropshippers. We strive to be the best we can be every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Going to have to give this a low ballpark at the moment purely because the 'free' plan isn't great in comparison to other tools out there. Especially with the lack of features it has.
While some may have a better experience, we didn't really find products that fit with our intended market, other than many that were linked to Etsy shops. As Etsy shop owners, we weren't too pleased with seeing our products, photos, & links in the search results without our permission. As far as products directly from Spocket (non-Etsy products), we didn't see much that would appeal to our customers or fit with our brand. Having said that, I can't provide much insight to the products themselves or customer service as we didn't actually place any orders. Overall from what we could tell, the app itself was laid out with ease of use in mind, & seems that it may be helpful to some other companies.
It good store has insane delivery time that's all I know so far I am just getting started but I optimistic about it
Thanks for your feedback! That's really one of the best features Spocket has! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
This app is a great way to discover new designers. The support staff (Rochelle) is amazing! Very helpful and competent.
Lots of discoveries and opportunities await! We're happy to help you in achieving your goals. Reach back to us anytime! Thank you! -John
Don't be fooled. Shipping costs are super high. They dropship from Ali Express to dropshippers, taking all of your profit forcing you to have to sell at higher costs. Just google suppliers in your niche in the U.S. with the word "dropship" after it and find a direct link. Its usually easy to sign up and fast 3-5 day shipping with 1-2 day processing. Fu** These guys and apps and others like this that keep trying to be cloaked middle men out there. LET THE PLAYING FIELDS BE FAIR YOU ASSHOLES!! You filtering apps and easy importing are not worth this upcharge.
Thank you for taking the time to leave us a review! We completely understand how shipping costs may appear expensive. However, this is the standard price for carrier services so that customers can receive items within a short timeframe as fast shipping is crucial to the success of a drop-shipping business. However, if you see any of our suppliers where their shipping costs are unreasonably high, we'd like to know and be notified of it right away so we can look into their shipping rates.
Again, thanks for taking the time to leave us a review and we hope that you do get a chance to try Spocket sometime in the future!
I was charged twice for one month, they didn't have a cancel button => your trial registration will result in you being charged or canceling your credit card
I signed up with Paypal, and tried to cancel before I got paid, but they didn't have a cancel button, they still charged my Paypal. I was charged twice by them a day, be careful, they won't refund you, this is a lesson.
We're sorry to hear about the unfortunate circumstance that you experienced! Please note that you can find the cancel/downgrade button in your account billing page. We would be more than glad to be able to sort things out for you and help you with your account. Please reach out to us at support@spocket.co and we'll gladly help you the best we can. We'd be looking forward to assisting you soon!