Reviews (6,571)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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App is nice to use, but the selection of products is still limited for those shipped from US. Just giving it a try to see if I get any sales.
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products and suppliers soon. We hope to assist you again soon. Reach out to us at support@spocket.co anytime you need help! - Erwin
This app is okay. Doesn't really make Drop Shipping easier then any other website. The App was hard to download and shuts down a lot.
Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more.Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I was all excited to use this app, however that was short lived. I wanted to test it before diving in so I pushed 24 products to my store front - had 11 orders from them including 3 samples I ordered to see product and shipping times. I have been battling with them for a while as all these items state anywhere from 4 -10 days delivery. I will share the orders and their status below. Yesterday I had it, I told them how I felt and that they needed to get better suppliers or a better system (you can not contact the supplier, you have to have it all go through spocket and wait for an answer) They read my messages yesterday and STILL have not replied to me! I am fuming - I DO NOT RECOMMEND THIS APP!!!!!
#1648 ordered on 1/13/2020 - delivered FAST
#1663 ordered 1/16/2020 - still has not shipped, was told 6 days ago they would reship.
#1665 ordered 1/16/2020 - delivered
#S1 ordered 1/18/2020 - never shipped still trying to get a refund
#S2 ordered 1/18/2020 - delivered
#1680 ordered 1/19/2020 - delivered
#1684 ordered 1/20/2020 - never shipped still trying to get a refund
#1711 ordered 1/26/2020 - never shipped still trying to get a refund
#S3 ordered 1/28/2020 - delivered
#1741 ordered 2/3/2020 - never shipped was issued a partial refund
#1742 ordered 2/4/2020 - never shipped was refunded
total 11 orders:
5 delivered
1 refund
5 fighting to get refund
Our sincerest apologies in behalf of the suppliers that you have ordered from. The circumstances are indeed unfortunate and we are happy to have been able to resolve most of these orders for you. We would be happy to sort out anything else that is not yet resolved with your orders and your suppliers. Please reach out to us at support@spocket.co and we'll gladly sort anything out for you as soon as possible. Thank you for your understanding and patience!
Spocket is a scamming and unserious business, stay away! I signed up for Spockets free trial to try out their services. Their selection of products is mostly garbage and the app is difficult and in many ways inconvenient. I made sure to cancel my free trial before the period of two weeks was over. For some reason they still charged me for the next month of the paid plan, even though I most definitely cancelled it. Because of a server issue or something on their end it appeared that my cancellation never registered (or so they claim). When contacting their support I was given unserious responses and after insisting on receiving a refund they waited several days to answer and then “declined this request”. Greedy, scammy and terrible are the three words to describe this terrible business. Stay away. I’d imagine any of their competitors are much better.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
this nice app for newbie, easy to use, easy to appication, i love it, recommended app for beginners
Your recommendation is much appreciated! Spocket is truly easy to use and perfect for all stores that want to dropship unique and quality products. Thanks for choosing Spocket!
Great selection and importantly great description.
Just download the app. So far so go. User friendly.
Thank you for choosing and using Spocket!
very great app! It makes it so easy to add products and they take care of the rest! Couldn't ask for anything more!
An easy and seamless experience is what we want for you and the thousands of dropshippers on the platform. We're flattered to know that you're satisfied with what we can offer. We remain available for your other concerns should you have any!
Good quality, fast shipping in Canada, I'm very satisfied of the service. I find the suscription price a bit expensive, but overall it's good!
Thanks for this feedback! While our subscription plans might seem pricey, we can assure you that the features you get for each will give you access to products and services that will help you find the right products for your store. In any case, we're glad to know that you're satisfied with the app so far!
The support seems good, however the products that I sell are with another similar service and it's free. Even though Spocket does have good deals on some things the cost is extremely high and there is not much profit left.
I do appreciate the service; however, I see no benefit in it. No profit margin is left. When I ask for a list, they provided one however with the monthly fee I expected to find my products. I found none of them. So, while they appear they want to help, in the end they don't. Only on signup.
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
easy breezy! Love it. Highly recommend it. I just started using it and so far I love it. Highly suggest. Update! Bad customer service. They refused to give me a refund, even though I canceled the subscription and uninstalled their app! I will never use them.
Thanks for the recommendation and welcome to Spocket! We're happy you are loving our service! -John