Reviews (6,284)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and superior product quality. The platform is user-friendly, making it easy to navigate and manage stores, and integrates seamlessly with major e-commerce platforms like Shopify and WooCommerce. Merchants also value the responsive customer support, the ability to order sample products, automated order fulfillment, and educational resources that optimize dropshipping activities. Additionally, the app supports custom branding options to enhance brand identity and offers a diverse product selection that allows merchants to offer unique items and stand out in the market.

December 10, 2018

i really love how this app makes everything simple. They also have great inventory where i can chose from hundreds of different items to add to my store!

CandieShopBoutique
United States
4 days using the app
November 21, 2020

This app opens up opportunities. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good...

Meteor Music
United States
4 days using the app
Spocket replied November 21, 2020

If you know how to look, then you would definitely know the massive opportunity that Spocket can provide you with. You're in the right track! Thank you for being with us!

Edited May 19, 2020

** Update: Customer Service reached out to me and agreed to give me a refund for items that were heavily delayed, and compensate me. I didn't mean to give Spocket another chance but I will try one more supplier before I make a final decision. I'm giving 3 stars because after I posted a negative review about delays and lack of effective communication, I received a very speedy and efficient customer service - Spocket should provide that to store owners regardless of posting reviews on the app store.

Saved by the Ride
United States
4 months using the app
Spocket replied May 23, 2020

Thank you for being honest with your review! We appreciate the understanding and patience that you have extended to us. Rest assured that we will correct the concerns you raised and continue to do our best in providing you the best service possible! Thanks for giving us another chance.

December 29, 2022

Makes things very easy to integrate with shopify store - and easy to connect with sellers. But each store requires its own account.

Szkatulski Women's Clothing
United States
2 months using the app
Spocket replied December 30, 2022

Awesome! It is great to know that you are using Spocket and Shopify for your business. It is absolutely easy to set up and connect with other apps. Thanks for recommending Spocket. If you should need anything, please do not hesitate to reach out! - Erwin

November 2, 2021

App is good. But wish it has more search options. Also i wish it was possible to contact sellers. But overall a good app.
Only dropshipping app we Are using

Pawfectory
Norway
2 months using the app
Spocket replied November 2, 2021

We appreciate your feedback! You can look forward to major improvements on all of our features especially the search option and being able to directly contact suppliers. We hope to improve your experience on our next updates! Thank you for using Spocket! -John

Edited February 14, 2022

02/12/2022 ---I had to give the app another fair go to be able to give a fair and honest review. This app constantly has errors when trying to push products from the import list to your store. It usually happens starting Friday at 4pm est up until Monday morning. The only thing i see good about the app is the filter to filter out the shipping from and shipping to state. besides that it has been a headache for sure. You would think customer service and technical support would be available but it takes days to get some real support. The in app chat is pretty useless ...updated 2/14/2022-- Michael made sure that he did everything he could to resolve this issue. He got my account back up and running correctly and now i am able to import again. Thanks Michael and best of luck to you. I am still going to give Spocket a fair chance once again. As long as shipping times are what they have listed on the different products i think we will do business for a very long time.

Trendlocker.co
United States
2 months using the app
Spocket replied February 13, 2022

Thanks for sharing your experience with us. We'd love to hear more about the error you're experiencing so we can assist you properly with your concern. Someone will be in touch soon so we can get this sorted out for you as soon as possible! -Kim

February 5, 2018

The automation options are easily navigated and user-friendly, making it easy to get started.

Worlder
United States
4 days using the app
Edited March 22, 2023

nota dez para o app, ajuda muito e facilita na importação de produtos incrivel bom otimo facil de mexer o melhor maravilhoso 5 estrelas mesmo

profystore
Brazil
4 days using the app
Spocket replied March 22, 2023

Estamos comprometidos em fornecer a você uma experiência perfeita e garantir que você tenha tudo o que precisa para administrar uma loja online de sucesso. Seja por meio de nosso aplicativo ou suporte ao cliente, estamos aqui para apoiá-lo em todas as etapas. - Irene

February 7, 2020

These guys/gals are awesome! Highly recommended. Great products and all from the US/EU. Totally a winner!

Diamond Serenity
United States
4 days using the app
Spocket replied February 7, 2020

Thanks for recommendation! We can assure you that the team is a mix of guys and gals, because gender equality and feminism, right? We're glad to know that you find our selections great! As always, we hope they contribute to your store's success.

April 4, 2023

Very easy to Navigate. I am a beginner sailing my products on Spocket. Hopefully, I can enjoy this Great App.

Trendy Jewelry and Haberdashery
United States
4 days using the app