Reviews (6,102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its high-quality product selection from reliable US and EU suppliers, which ensures faster shipping and customer satisfaction. They find the interface user-friendly and the integration with platforms like Shopify and WooCommerce smooth, simplifying store and inventory management. The responsive customer support and the option to order sample products are highlighted as beneficial for quality assurance and issue resolution. Additionally, features like automated order fulfillment, educational resources, branded packaging, and multi-user support are well-received for enhancing brand identity and facilitating collaborative management.
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Lorena provided information relevant to my questions. She was quick with responses and knowledgeable of the company site. Great customer service!
Thank you for posting your positive review. At Spocket, we value your time and always strive to provide fast and efficient service. We are so pleased to hear that assistance was provided in a timely manner by Lorena. We look forward to assisting you again soon. -Erwin
¡Excelente! Hacen falta estrellas para manifestar lo bien que me siento con esta aplicación. Muy buena.
Siempre nos esforzamos por innovar y brindarle el mejor servicio posible. Gracias por compartir su experiencia con el equipo. En caso de que necesite algo, ¡nuestro equipo de soporte está abierto las 24 horas del día, los 7 días de la semana para ayudarlo! - Erwin
Translate: We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the team. In case you should need anything, our support team is open 24/7 to help you! - Erwin
It so easy and convenient . I am loving this so much and its so fun and hope for better in coming days and all.
Great! We're looking forward to your growth and success. Thank you for trusting our services!
This is in response to your reply below. We have been working with your support staff for now 14 days every day chatting for hours at end to resolve this one issue.
I am not sure of the intentions but I have paid for a full year and seems you cannot fix the issue, then refund our money... Simple.
Have already lost 1 month for which I have paid.
Take responsibility.
I would give ZERO stars if one could...
They take money upfront and then when their platform does not work or even push products to our shopify store, they do not fix issues. We have spent over 100 hours and still no resolution.
The management does not even bother.
Sad. I hope we will get our money back. As I think its a scam. And for products they are pushing Aliexpress / china shipper for most ???
We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!
Because of the areas that the shippers are in. I liked some of the items i also looked at. Plus you ladies are very helpful
Thanks for your awesome feedback! We are so glad to know that you love the app and find our support team helpful. Feel free to reach out to us if you need assistance. Have a lovely day! - Irene
Great platform and easy to use and set up. I like the easy flow design of the entire program and how easy it is to transfer products to your website
Awesome! We're happy you are liking the way things look and works within our platform. We are also making several improvements and upgrade on our future updates. You can look forward to it! Thank you for being with us!
already got the feeling of the 'premium'-ish the first few seconds and I think this will be a great tool for any big thinking eCommerce seller
That's great to know! We'd appreciate it if you could describe specifically how premium feels. All jokes aside, we can definitely offer you the quality products you need that could contribute to your store's success. All the best!
I am just getting started and came across this app so far I have found exactly what I'm looking for. it's Awesome!
Thank you for the amazing review!
Good just fees are high I think, but this is just my opinion. But I think is good, and the manufacturing companies good, the look is good, and many more.
Your honest opinion is very much appreciated as it helps us know what we can improve on! Thank you for the feedback. We'll be sure to let our management know about them. We'll keep on making Spocket better for you! Thanks!
I used this app trying out a product for my store, and it was one of the most easiest app's I have used by far. I highly recommend it.
We're glad that you enjoyed using Spocket! We do our best to make Spocket easy to use to lessen your work for you. Thank you for your recommendation!