Reviews (6,482)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.

June 6, 2023

The free plan includes uploading 25 products on the store. I tried to upload 20 and it was not uploaded , i delet it , we can not work with liars

hero tools
Saudi Arabia
About 22 hours using the app
Spocket replied June 6, 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

February 21, 2023

Russel provided amazing customer service when I ran into an issue. Russel had very speedy replies highly recommend.

Twisted Chewz
United States
About 1 hour using the app
Spocket replied February 21, 2023

Thanks for your feedback! It gives us much pleasure to know that you love the app and that Russel was able to provide you with the assistance you need. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Irene

September 22, 2022

I found a lot of good products! I think that this addon is very helpful and is somewhat needed to start selling.

Majesticpig Productions
United States
About 1 hour using the app
Spocket replied September 23, 2022

Awesome! We're glad you love the app and giving you the opportunity to sell our products. Reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin

February 16, 2020

I like how easy Spocket is to use, but it would be absolutely 5 stars if I was able to alter the description/tags/etc from the 'My Products' tab after it was pushed to my store. However, that is just a minor flaw in an otherwise really good addition to any store.

Stockhill Designs
United Kingdom
About 16 hours using the app
Spocket replied February 19, 2020

We're glad you find the platform easy to use. Please feel free to reach out though should questions about its usage arise. Regarding being able to edit some aspects of a product, it's something we can consider working and so we're noting it. Thanks for the review in any case!

May 8, 2023

Prinz was verry helpful on the Chatbox , he answered quickly to my questions about the app subscriptions... great customer support

Mili & Abi Shop
Romania
About 15 hours using the app
Spocket replied May 8, 2023

We’re pleased that Prinz was able to provide you with an exceptional Spocket service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Edited May 4, 2023

This was totally worth it! I saw huge results after a week of using Spocket. I couldn"t think of running a store without it!

DCCommerce LLC
United States
42 minutes using the app
Spocket replied May 5, 2023

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

January 13, 2019

Useless app!Products sucks!Same products you can find in some pakistani corner shop in Brooklin or Harlem.Even you delete the app,they will still charged you for a paid plan every month to end of your life!

back&down
Czechia
About 16 hours using the app
Spocket replied April 8, 2019

We are sorry to hear if you did not like the products we carry on the platform. Please know that we are continuously bringing in more suppliers every week so that our users will find a supplier that they can work with long term and will cater to their needs so they can launch a successful drop-shipping business.

We do hope to see you again and be a part of the Spocket community as we continue to grow and help you thrive in this industry.

November 9, 2017

Would be great if the etsy shop owners actually knew and agreed to this app. Since you have to contact each and every shop owner to get permission to sell their products what I have been finding is they can't do this. They all seem to not even be sure why I would ask and that they can't accommodate. So it seems the app randomly pulls people's products out for important without their knowledge then you have to hope to get lucky with a vendor who' interested in this. So far I have 7 no's. This very much like cold calling for a supplier

Black Heart Jewel
United States
About 15 hours using the app
Spocket replied September 11, 2024

I’m sorry to hear about the difficulties you’ve faced with contacting shop owners and the permission process. We’re working on improving our app’s integration and communication with vendors to make this process smoother. - Eleanor

April 15, 2023

Fast and convenient customer support from Erwin. Couldnt ask for an easier first experience with this app!

CATURDAY
Austria
36 minutes using the app
Spocket replied April 15, 2023

Fantastic! We are glad you love the Spocket experience and that Erwin was able to help you with your concern efficiently! It is great everything on your end is going smoothly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 30, 2022

I am a beginner with this dropshipping thing and I had the most helpful experience with "Russel" who talked me through step by step to get my store transferred with ease, truly refreshing that there is actual help from start to finish. !!

houselifezen
United States
36 minutes using the app
Spocket replied October 31, 2022

Perfect! We are glad that Russel was able to help you with your inquiry. We can definitely provide you with further assistance and advice if you need help in the future. Feel free to reach out to us. Have a lovely day! - Erwin