Reviews (6,478)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.

May 7, 2022

Peejay treated me very well, he was very courteous, he answered my questions and everything was ok, thanks

Wowstoreonline
United States
32 minutes using the app
Spocket replied May 9, 2022

Thanks for your wonderful feedback! This has been shared with our entire team including Peejay at Spocket. When we hear from happy users like you, we spread positivity around! Hope to serve you again soon. - Erwin

December 8, 2018

Seems to be a really easy app. It sort of helps you, which I need as I am a newbie and it has taken me a long time to set up my Shopify store alone. Even though I have quite a few products on my store it looks like this app will help me get them on faster. Great app, tis Sprocket.

Welcome to My Place
Australia
31 minutes using the app
February 10, 2019

Im being bribed by sprocket to leave this 5 star. Review. Not very classy if you ask me. Actually pretty disgraceful

Big Summit Outdoor Gear
United States
31 minutes using the app
July 6, 2023

Spocket is very useful in terms of easy to use and rich product variety. I've always been curious about dropshipping and couldn't decide how to start. Then I met Spocket. And now I am listing dropshipping products in my store. Everything is so easy!

commemiel
Germany
29 minutes using the app
Spocket replied July 6, 2023

Fantastic! Thanks for sharing your Spocket experience and we are glad that it was very smooth. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

July 28, 2023

I'm impressed with their selection of products to choose from and the site is pretty easy to use so far.

Little Lily's Boutique
United States
28 minutes using the app
Spocket replied July 30, 2023

Cool! Spocket is absolutely easy to use so you'll have a great time exploring our platform! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

August 16, 2019

Spocket is AWESOME!!!! They really made my day! Their customer service is top of the line! very responsive and a great help for my store! THANKS!!!!!!

JOHNMERHCANDISE
Philippines
27 minutes using the app
Spocket replied August 16, 2019

Thanks for the feedback about our Support team! We've been ramping up our support so expect only the best from us going forward.

February 16, 2018

The idea is great just implemented poorly, no one wants to pay $25.00 shipping on a $15.00 item. The prices are high and the shipping even higher, until these two things improve I would not suggest it for any new store or any store that wants to deliver good prices like dropshipping is supposed to do.

Tonoftoys
Canada
About 11 hours using the app
Spocket replied September 11, 2024

Thank you for your feedback. I’m sorry to hear about the issues with pricing and shipping costs. We’re actively working on improving our pricing structure and shipping options to better meet your needs. - Eleanor

February 12, 2021

I just registered and I hope from from America to Europe the shipments will be short and the products will be sufficient

Adams Quality
Germany
About 8 hours using the app
Spocket replied February 13, 2021

You can be sure that things will start to look up soon! The awful pandemic situation has certainly affected all shipments around the world but let's remain optimistic! Reach out to us at support@spocket.co anytime. We're always available to help you anytime!

August 25, 2023

good but i cant play it can eny one from support team talk to me i need help
how about emaling me

EMMA JEWELRY & ACCESSORIES
Egypt
26 minutes using the app
Spocket replied August 26, 2023

Thank you for your Review! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

August 4, 2022

Prinz is a TOTAL ROCKSTAR who saved my evening! it was a late night, I was tired and I was struggling with importing my products from Aliexpress. Each time I imported a product, I would get an error telling me my product list was empty. After many frustrating attempts, I contact the CS department and Prinz patiently helped me figure things out! It turns out (not surprisingly haha)t the error was MY FAULT. I was accessing the extension from the wrong email! I really appreciate the patience Prinz showed. Once we got that sorted out everything else worked like a dream! Love Spocket, love their tech and support team, and will definitely be upgrading my package. :-)

The Human Hair Store
United States
About 8 hours using the app
Spocket replied August 5, 2022

Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We made sure to share this feedback with Prinz to give him the recognition that he deserves. He was delighted to hear your feedback. - Erwin