SPOD ‑ Print‑on‑Demand , 709 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy-to-use interface, simple setup, and smooth Shopify integration. They value the wide selection of customizable products and quick 48-hour dropshipping service. Unique features include a commitment to sustainability and customer design capabilities. Merchants praise the product quality, customer service, and reasonable pricing. The app's ability to rapidly create trend-based products is seen as a major benefit.
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I have used this App to make prints on my products and i love it,what i love most is the availability of diffrent types of Art to be used,i can only say keep putting up new art work and the fact it is free makes it even better.
Thank You for such a pleasant review. We are happy to hear that you are satisfied with the app and our products.
We will definitely keep in mind your suggestion for adding new art work. You also have the option to upload any art work you may like or create.
We hope that you continue using and enjoying our app, Thank You!!!
My review is not so much for the app as it is for SPOD customer service. The app works just fine. I have been using SPOD for approximately 1 1/2 years now. Anytime that I have reached out to SPOD with questions and/or concerns they were attentive and helpful. My most recent experience was initially very disappointing but was eventually made right by a representative that went out if his way to rectify my issues. I was very fortunate to be referred to him and SPOD is also very fortunate to have him aboard. Closing remarks: App does what it needs to do. Customer service needs to do what they say they're going to do ~ Terille excluded! Thank you for everything Terille!
Thank You for your review! I definitely appreciated working with you and happy that we were able to resolve all of your issues. Even more happy to hear that the app is working as it should.
I want to apologize for your initial experience because we always strive to give the best Customer Service possible. I want to say Thank You for being patient and allowing us to turn that experience around for you. We appreciate that you chose SPOD to be your POD home and we definitely appreciate your business. If there is anything else that you need, please don't hesitate to reach out!
I recently installed the SPOD - Print-on-Demand app on my Shopify store: SLAPMOB! I must say I'm impressed with its features and performance. It's an easy setup process and has a lot of FREE features to let me be a little creative.
I was able to create and customize a range of products to suit my target audience's needs. The best part is that SPOD offers a 48-hour print-on-demand dropshipping service, which means I can focus on marketing my store and making sales while they handle the printing and shipping.
SPOD's dedication to sustainability is also a MASSIVE WIN for me, gives me peace of mind knowing that I'm working with a company that cares about the environment. Customers love the quality of the work too; which is good.
Overall, I highly recommend the SPOD - Print-on-Demand app for anyone looking to make more money with a print-on-demand business on their Shopify store.
Great Experience! Efficient and super easy to use with lots of different options to choose from! Love it!
Hello Dinaindesign and Thank You for your review! We are happy to hear that your experience has been great and super easy for you to navigate. Having options is necessary in any POD industry so you have definitely come to the right place. We are here if you need any additional support while on your SPOD journey. Wishing you much success and welcome to the SPOD Family!
UPDATE: Still waiting on an order that was placed Jan 18 and has been "in production" since Jan 25. Only getting copy and paste replies from customer service. Even the review reply below is clearly a cut/paste job. Me thinks the company is cutting costs so the employees have also given up and just don't care anymore. Someone reached out to me for a phone call but when I provided times they weren't available for them. I'm not going to chance someone down to give them my business. I just want this one order to be cleared so I can never do business with them again. Tried to cancel the order and they refuse. I already refunded my customer and put my etsy and ebay shops on suspend while I decide what to do. This was a fun side hustle but it's not worth the bull.
ORIGINAL REVIEW: I used to love SPOD. Recently they've been getting slower and the quality is getting worse. Customers have been telling me how the designs are peeling off after a couple of washes (and not intricate small designs but large color blocked designs). Customer service is slow and never takes responsibility for anything. Always an excuse. They are starting to cost me money so I'm just waiting for them to fulfill the last couple of orders (one has been in production for 4 days) and I think I'm done with them.
Hello BravoPapa and Thank You for your review! Recently, SPOD started its migration from two facilities into one. The purpose of the migration was to streamline processes and improve efficiency. Deciding to make this decision would not only improve quality across the board, it will also allow us to create the ultimate merchant experience. Creating a place where merchants love SPOD's service and products are key for us.
Production times are currently between 5 to 7 days, but as the migration is completed, we will see production times return to normal.
On behalf of SPOD, we would like to apologize for your experience and any inconvenience this may have caused you. Thank You for your service and your patience at this time. I want you to know that your concerns have been heard and we care. Your review is greatly appreciated!
The app is working pretty good. Easy to navigate and to use.
I just would like to express my disappointment during the migration.
Waited patiently for 6 days, on day 6 I call them and they assured me that the order was in the production badge for that day. I kept an eye on it the whole day..... no changes in the status, by the end of the day I tried to call them, no answer.
Now it is day 7....... still no changes, I call them and they can not even tell me if it will go into production on day 7, did the lady from the day before tell me what I wanted to hear???? Nobody can tell me what the status is and when it will go into production (day 7), they need to contact management for this, everything is okay with the order, everything is in stock, this is what they told me, and you need to contact management?
Also send an email same standard text as a reply, they do not even take a look at your case.
Once again, I waited patiently for 6 days!
Hello Sweats & Tees, Thank You for your review. First, I would like to apologize for your experience as described in your review. I was able to see your pending order and the notes from the four times you were able to speak with someone in Customer Service. Your order has shipped as of today and should be on the way to your Customer.
As far as the migration, we are doing everything that we can to support our merchants during this time. Production Teams are now working 24 hours a day and 7 days a week to get as many orders out as possible. We apologize for any inconvenience this may have caused, but we are positive that the changes being made will show how much we truly appreciate your business and all other SPOD Merchants.
Again, we would like to apologize for your experience and I want to ensure you that your concerns have been heard. Thank You again for the review, we truly appreciate your time.
I love the fact it allows the customers the option to create their own designs and it is very user-friendly. Amazing integration with Shopify. Highly Recommended
Hello Nermel and Thank You for your review. Making SPOD easy-to-use and allowing merchants to create their visions is what we love best about SPOD too, so we are pleased to here that you love it also. SPOD is here for additional support you may need while on your SPOD journey. Welcome to the SPOD Family, wishing you much success!
Very simple and easy to use but also has lots of helpful functions! You have the option to choose designs or customize your own. Highly recommend it!
Thank You Jeanie's Art Store, we definitely appreciate your review and recommendation! We thrive on making our app easy-to-use and are very happy to share our designs and customizable options. We are here if you need any additional support while on your SPOD journey. Wishing you much success!
So easy to use and it integrates perfectly with my current shop. Adding products, custom prints and create ad-hoc pages was a dream. It allows me to create last-minute products based on trends or memes etc. Really great tool
Hello ahimsakarma, Thank You for your review. We are happy to hear that your integration process ran smoothly and that you are enjoying our custom prints. We are always here if you need any additional support while on your SPOD journey. Wishing you much success and welcome to the SPOD Family!
User-friendly and easy to use. So many different types of products and designs to choose from. You can upload your own designs and customise your products using SPOD too which is great!
Hello JuiceBoxCreations, Thank You for your review. We are pleased to hear that the SPOD App has been easy-to-use as we created it to be user friendly. We are also happy to hear that you like our assortment and designs. Customizing your products is a great way to provide your customers with that one-of-kind product, which is an awesome tool to use. We are here is you need anything along your SPOD journey. Wishing you much success, welcome to the SPOD Family!