SPOD ‑ Print‑on‑Demand , 709 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy-to-use interface, simple setup, and smooth Shopify integration. They value the wide selection of customizable products and quick 48-hour dropshipping service. Unique features include a commitment to sustainability and customer design capabilities. Merchants praise the product quality, customer service, and reasonable pricing. The app's ability to rapidly create trend-based products is seen as a major benefit.
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It's amazing how many options there are to browse, select, and order. Aside from an easy-to-follow manual, it also lets you create last-minute products based on trends or memes, which I found extremely useful. Best Quality and 100% reliability. Amazing application!
Hello Snehal's Art and Thank You for your review! We are happy that you find our app easy-to-use and that you find our assortment appealing to your needs. SPOD is here if you need any additional help while on your SPOD journey. Wishing you much success and welcome to the SPOD Family!
I have to say, I love SPOD! It's incredibly easy to use.
Especially the step-by-step guide is very helpful.
What I really like is the huge variety of merch and how simple it is to upload your own designs. I hope in future there will be a bigger range of sustainable clothing as well as some more in vouge pieces.
I found this app very user-friendly. I love the variety of sustainable products and it comes with lots of features. The fact that you can customize your goods with detail really appealed to me. Looking forward to bringing my ideas to life.
Hello and Thank You for your review inkalaugh! We are happy to hear that your find our app user-friendly, you love our variety of assortment and you like or customizable options. SPOD is here is you need any additional help along your SPOD journey. Wishing you much success and welcome to the SPOD Family!
I have just started using SPOD and I love the quality of the products that is why I now use them to make shirts and other accessories. Plus the customer service has been awesome, I had an issue and they helped me solve it right away!
Thank You for your review. We are pleased to hear that you are enjoying the service this far. We were also very happy that we were able to resolve your issues and get you up and running. Definitely looking forward to working with you in the future as well. If you need assistance with anything else along your SPOD journey, please feel free to reach out. We will always be here to help!
Between the constant price increases, lack of inventory, and lack of communication, I am DONE with SPOD. I used to sing praises about them when they were constantly getting bashed in Facebook groups, but not anymore. They closed one of their US facilities overnight and apparently sent out an email the day it happened, giving ZERO time for sellers to update their turnaround times, which is apparently now 4-6 business days, rather than the 48 hours that are still being advertised.
If you care at all about your business, DO NOT USE SPOD.
Hello PrideCords, Thank You for your review. SPOD has went through several changes over the last year including price increases and now the closing of one of our two facilities.
As price increase was something we had to do due to the current economic supply and demand, our intent was never to effect your business. Most PODs have seen a surge in price to acquire items which directly effects the cost of those items for our merchants. We do understand how that could be hard for any business and the frustration that you may feel.
Indeed, a recent decision has been made to consolidate all production into our Las Vegas facility in order to streamline processes and improve efficiency. Restructuration at this scale has an impact on turnaround times and product availability. Production may take slightly longer than usual as we fire up the new machines and bring them online. Current production time is 5-7 days. We expect to improve gradually until the migration is complete and be back to our guaranteed 48-hour production soon.
We appreciate all of merchants, and although it may not feel like in this moment, we are Thankful for anyone who has done business with SPOD as their POD choice. As stated before, we are looking forward to providing our merchants with and enhanced experience and we do sincerely apologize for any inconvenience. Again, Thank You for your time!
In fact, you have understood absolutely nothing!
As I told you, the products have not been deleted from my store but they are no longer visible in the application itself. When I go to the SPOD site, I select the connector, I don't have the products when I go to preview, I find the product... AND ESPECIALLY, I HAVE NOT ADDED ANY NEW PRODUCTS!
I have several problems with the application, including the fact that I cannot add the VAT number because your software does not know the number. Your application does not work at all.
So I repeat, if SPOD is not able to help me with this problem, who else can?
Hello Brikoneo,
Thank You for your updated reply. We have sent you an email to schedule a meeting with you. We would like to do some screen sharing activities so you can take us through the issues you are having so we do have a better understanding. As stated before, we are here to help you with whatever issues you are having. If you do not feel comfortable responding to my email, please contact our Customer Service Team, I have provided you with a link. Again, looking forward to get this issue resolved for you! https://www.spod.com/contact-us
Sad to say am very disappointed in their lack of communication & production. Three orders placed, for 3 weeks says awaiting production & sent multiple emails with no response and called with very rude worker comments. I have not received the orders for my customers & they still have not refunded me for these orders either.
They claim to be in Las Vegas with the printing capability to provide custom printed products when clearly, they don't have the means to keep up with demand.
These orders I had to refund the orders personally through my personal back up funds. If they don't refund these orders filing complaints with the Police and BBB as this is fraud and a felony charge as the orders were that much.
UP date: I called customer service again today, they claim orders they have but didn't charge me. This is a lie, have receipts downloaded, bank statement where they charged my debit card for the 3 orders. They steal your money! I have contacted BBB and the Police department in Nevada and sent all my proof of them stealing my money. The sad part is, they are sample orders and claim more verification documents is needed to protect themselves from fraud. What about your customers small business owners, who put their trust in your service maybe we should ask for verification from each employee and your overall business to protect us from thieves that you are.
Money is too hard to come by for everyone! I hope Shopify and all other platforms ban your services so no one else falls victim to your stealing and lies.
You refund my money, then maybe I change my review but will never use your service again. Printify is a lot better and honest people, avoid SPOD.
Great app! Such a breeze to use. Great options to choose from and great for someone doing this for the first time. The entire process was very clear and had a step by step guide to follow which was very helpful.
Hello Kay's and welcome to SPOD! We are happy to hear that you chose SPOD for your first POD experience. Finding an app that is easy-to-use with step-by-step instructions can be difficult, so we are excited to be of assistance. SPOD is here if you need any additional assistance while on your SPOD journey. Thank You for your review!
User-friendly platform that allows to setup your store so easily and intuitively, plus the customer service is amazing and there are a lot of helpful insights and guides so you don't get overwhelmed. Definitely recommend!
Hello Sergiopires, Thank You for your review. We are pleased to hear that you find the app easy to use and very user-friendly. SPOD does offer a variety of Blogs and Help Center Articles to assist merchants every step of the way. If there is any additional help that you need on your SPOD journey, don't hesitate to reach out to our amazing Customer Service Team. Much Success and welcome to the SPOD Family!
As a fashion designer, I really enjoy being able to customize my range. This app has been so easy to use even an amateur or aspiring designer will be able to create their own products easily.
Thank You SRBrandQueen for your review. We appreciate that you find the SPOD App easy to use and our customizable design option. Your SPOD Family is here for any additional support you may need while on your SPOD journey. Wishing you much success as a fashion designer!