Overall rating
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. They value the wide range of customizable products, including sustainable options, and the customer design tool. The 48-hour print-on-demand dropshipping service, quality of printed products, and commitment to sustainability are also praised. Merchants report positive customer service experiences and find the pricing competitive. The app's ability to handle high demand and scale with growth is another key feature.

Edited November 7, 2019

Used to work fine now doesn't work on mobile at all customers unable to use the customise feature on mysite on mobiles and most my traffic is from mobile users. Tried uninstalling and reinstalling and it still doesn't work on mobile not just the customise feature the whole thing doesn't work. Clearly not reading my review your response is an automated one the customised and the whole thing doesn't work doesn't matter if its activated or not it still doesn't work and you clearly are not reading what I'm saying

Alpha Car Parts and Accessories
United Kingdom
9 months using the app
SPOD - Spreadshirt Print On Demand replied November 7, 2019

Hi there,

Thank you for your message. We saw in our data, that you uninstalled the app and then reinstalled it. After that the Customizer was not activated again.
If you reactivate the Customizer in your settings again, everything should work like a charm.

Kind regards
Robert from SPOD

Edited August 23, 2019

Still learning but it is very good so far. I like the shipping time and how fast I received my sample.
I enjoy this app making tee shirts

Strong Arm Things
United States
12 months using the app
Edited December 22, 2020

I so far have only used SPOD to create a flexfit hat design, fortunately I ordered a couple to check the print quality. After several weeks, the order finally arrived and I was majorly disappointed. My design was transferred via a low quality heat transfer film, very low resolution, weak colors, and the transfer film is visible against the black material of the cap. Super low quality printing and a waste of materials and time. If this one product reflects the quality of work that SPOD produces, then I would not recommend them. I certainly would not trust them to create products for my customers. Minus 5 stars.

jam catalogue
9 months using the app
SPOD - Spreadshirt Print On Demand replied December 28, 2020

Hello jam catalogue,

Thank you for taking the time to leave your honest review, we're very sorry to hear that you were so disappointed in our services for your cap business. We do hope that you reached out to customer service over this, since it's vital to have these cases reported so that we can push for improvement in the printing processes of these products. If you ever decide to give it another go, the flock print might be the better choice for caps as with this printing technique, the designs are cut from a foil and pressed on and, thanks to its velvety quality, it has a bit of a feel of embroidery.
As you say, one product does not reflect our general quality standards. Thank you for reporting this.

September 11, 2022

Cannot add PO card to the payment method
I will update review if you can fix reply me if you can fix

United States
8 months using the app
SPOD - Spreadshirt Print On Demand replied September 15, 2022

Hello Sunny000, I'm sorry to hear about your issue but this is definitely something our Customer Service Team can fix or help you with. I will provide the contact link below so please contact the Team in the region you signed up with. Customer Service typically takes 24 to 48 Hours to return any inquiries so we appreciate your patient. We look forward to helping you and keeping you printing with SPOD. Thank You!!! https://www.spod.com/contact-us

April 9, 2020

I don't know why but for my customers products are saying that it can't be shipped and that is affecting our business and making us look bad.

United States
8 months using the app
SPOD - Spreadshirt Print On Demand replied April 11, 2020

Hi there,

Thank you for reaching out. We checked your account and the products, orders and everything else look good. The product you created needed some time to synch to Shopify so that all stock states are correct. The two orders that have been placed for the product on April 10th and April 11th are soon in production. I therefore really can't see any issue.
To make sure that everything runs smoothly, could you please send us an e-mail to shopify@spod.com to make sure that there is no issue with Shopify that we can't see.

Kind regards and stay safe!

January 29, 2020

I love using this app because it's beginner friendly and very useful tool for print-on-demand business.

17 days using the app
SPOD - Spreadshirt Print On Demand replied February 5, 2020

Hi rightonmymind,

Our aim is to make the app super easy to use, no matter your level of experience within the Print-on-Demand industry, so it is great to receive the feedback. Thank you!

July 29, 2020

Very easy to install, setup and start customizing. The customized face masks were exactly what our customers were asking for at www.makers4medicine.org. Thank you!

United States
17 days using the app
SPOD - Spreadshirt Print On Demand replied July 31, 2020

Hi Makers4Medicine,

That is always our main aim with the app, to give a user friendly experience whilst still having many features for you to run your business with. Thanks for leaving the review.

December 24, 2020

I am also very disappointed. The print quality on my sample order for shirts and caps was really faint/pallid. I´m still waiting for a customer support feedback. A white print on a black snapback is really realy bad and you can see the stitches through the print. My sample shirt, designed with front and backprint, came without the backprint. I would not recommend SPOD at the moment.

Florian Winkelmann
8 months using the app
SPOD - Spreadshirt Print On Demand replied December 28, 2020

Hello Florian Winkelmann,

Thank you for leaving your honest review. We're very sorry to hear that you were so disappointed in our print quality, however, we could not find a message with the email address connected to your account. Have you maybe mistakenly reached out to Shopify and not us? Please make sure to send the request to service-eu@spod.com again in that case so that they can issue a refund and open a case with production over the missing print and bad print quality. Also, please bear in mind that our customer service colleagues had some time off over Christmas (including the 24th) and the same holds for New Year's (31.12. and 01.01.) which also delays responses. You can find this information also in our FAQ: https://faq.spod.com/hc/en-us/articles/360016383694-What-Are-SPOD-s-Working-Hours-and-Holidays-#article

For the cap, our recommendation is currently to use flex or flock printing, as it is much more suitable for these kinds of products: https://www.spod.com/playbook/news/flex-and-flock-now-available.
Perhaps, after the refund was issued, you might want to try another sample order with a different printing technique.

January 26, 2022

I want to start off by saying I love this company, the products the quality the customer service, and all are top tier. But my biggest gripe is the shipping, i understand that the price of shipping depends on (Shipping price is based solely upon order value ). Is there a way that I could work around this? I find it unfair for customers to pay 100 dollars for two items, for example, 2 hoodies valued at 50 dollars, then to have to pay taxes as well as 17 dollars for shipping. Why is the shipping so high ?? if an item is valued at 100.01 dollars then having to pay 28.75 for shipping is absurd.

United States
11 months using the app
August 11, 2020

So far we have been using this app for our hoodies and we have had nothing but good experiences. Samples took a little long to get to us but when customers place orders they receive them in just a few days. Thank you!

United States
11 months using the app