Stock Sync: Connect Suppliers , 1,071 reviews

Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited October 18, 2017

Tried to get the SOAP connection working and asked for support, two days later I was told to try again at the end of the week. I did, still didn't work and asked for an update and nothing. Not very good customer services. Please reply!!!!

You Smell Nice
United Kingdom
Time spent using app: 20 days
October 16, 2017

This app spam asks me for a rating every time I log in, so here's a rating. Will you leave me alone now please.

United States
Time spent using app: About 4 years
Edited August 1, 2017

not easy to figure out if your file is working or not and there's pretty much always a server delay - meaning you submit your file but it's usually 2 hours later when its updated so if you're in a rush it won't happen - today I've waited more than 4 hours and am still waiting...

Parks Canada Shop
Time spent using app: Almost 2 years
May 21, 2017

Not Very Reliable - Paid extra to have hourly updates and nothing is updating over 24hrs still nothing - contacted support no reply from them

Shane Todd Gifts Uk
United Kingdom
Time spent using app: Over 5 years
May 12, 2017

This app won't allow me to upload my files. It keeps saying I've reached my feed limit, even though I don't have one feed uploaded yet. Really disappointing. And no phone support doesn't help either!

United States
Time spent using app: 17 minutes
Edited February 24, 2017

Works great when it is actually up and running, but frequent outages with the app being down. Today the app has been down all day so far. App Support is terrible! I have given up contacting their support department because I either don't get a response or when they do respond, it's 3-4 days later. Totally unacceptable!!!!

Oddzz Endz
United States
December 7, 2016

Doesn't work at all. Just keeps giving match fails. No time to go and sit with a developer on something that should work to begin with. It's not rocket science, but this app just can't read the inventory.

United States
Time spent using app: 2 days
Edited December 3, 2022

12/03/2022. Back into the dog house, you go! David Foster
The Abbey The Abbey Since starting with these folks over a year ago, I can say they have come a long way. Their systems are working better after every update and can say they are working hard to elevate their App.
As you can see we started on a rocky road and have been able to over come the challenges. Great job team, keep moving forward. I have tried to respond to the app developer. They ask question no action, I respond in a professional manner with detail, no action. To say I am getting quite upset with this lack of service or even some dialog would be an understatement.
Retired PMP .

The Abbey Collection
Time spent using app: About 6 years
Edited July 19, 2018

My feeds keep stopping somehow, causing items that are sold out to not update. A major problem, obviously. I never changed the settings after starting the feed, yet they continue to have this problem. App worked fine for years, so Im not sure what the issue is. The last 2 months have been really awful though.

Pro Spec
United States
Time spent using app: Over 1 year
April 13, 2016

The application has corrupted or incorrectly set thousands of product entries during multiple runs of different import schemas. Customer support is unresponsive and takes forever even to acknowledge you have reported a problem. This is unacceptable as it leaves thousands of items with incorrect prices and quantities! I can no longer trust my product inventory being represented to my customers online due to this poorly written and supported software. Do not purchase!

Diamonds Magic
United States
Time spent using app: About 2 months