Reviews (170)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust features that simplify managing local deliveries and pickups, such as customizable timeslots and scheduling tools. The integration with Shopify and Google Maps enhances usability and customer experience. Merchants appreciate the responsive customer support, which offers custom coding and quick issue resolution. Recommended for its functionality, exceptional support, and value at a reasonable cost.

December 6, 2020

Super helpful, really gets me organized with local pick-ups and deliveries which are the main basis of my business.

SKINTO
Canada
14 days using the app
January 18, 2021

Absolutely incredible support from this team. I cannot say enough good things about their response time, willingness to help, and also the innovative solutions they presented to some peculiar problems. My store has some unusual needs (different items available for different pickup dates), and the team of developers met them all with enthusiasm and great care. Within a week, all of my issues were resolved and the site is up and running with no issues. HIGHLY RECOMMEND!

Frederic Loraschi Chocolate
United States
13 days using the app
January 10, 2019

Nic was great. When changing to a new theme, any issues were quickly resolved. Everything was not a problem. Response was quick and he went out of his way to help.

Jokers Costume Mega Store
Australia
12 days using the app
May 5, 2022

I used this app for awhile and despite many emails with Tommy regarding my store's requirements, users somehow managed to bypass the app altogether. I deleted, uninstalled the app and removed the developer's permissions in April 2022, but voila! I was still charged the recurring charges in May 2022. Unhappy! I want a refund.

#thebackyardbakers
Singapore
11 months using the app
Rose Perl Technology LLC replied May 5, 2022

Thank you for your review. We had processed the refunds already. It should be reflected in the bill 7 days from now.

Please note that the billing was made by Shopify. The reason for that is that app was uninstall after the billing had occurred. According to the control panel, it shows that your billing cycle was 19 April to 19 May and your app was uninstalled at 20 April. You may refer to the following FAQ from Shopify in regards how they bill for apps:

https://shopify.dev/apps/billing

October 21, 2020

We have used the app for two weeks, it's working very well. We had some issues or additional requirement during the "trying" period, the dev team has supplied the excellent and fast support to help us which we really appreciate.

Sushi Familie
Denmark
10 days using the app
December 9, 2020

Very helpful customer service, quick response and ability to fix the problems.
The only frustrating thing for us are some bugs that keep coming up, and the time difference, which results in some of our customers not going through with the orders. However, I believe that the app will be improving over time!

Targ - Kręgliccy
Poland
8 months using the app
December 21, 2018

This app do exactly what we want. The supporting team is very good. Quick responses & very cooperative. They help me fix the google map, remove store opening hour & fix translate problem. Definitely recommend this app, and if you have issues of this app, the support team will be there for you right away.

myCarun
Hong Kong SAR
9 days using the app
Edited May 18, 2020

I tried several different app, this is the best App for Pickup & Delivery, and great support!

Highly recommend.

YEPSS
United Kingdom
9 days using the app
September 4, 2020

Awesome app!! I have not actually received pickup orders yet but this app has a lot of options and has great customer service. I tried many apps For the purpose but this is the one!

Uni-T
United States
9 days using the app
September 7, 2017

Love this app! Works seamlessly and allows us to provide a highly desirable free store pickup option for our products, at multiple locations. Had a few small technical issues and support always responded and corrected the problems within 24 hours.

Copicut Farms
United States
9 days using the app