Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, including employee break scheduling, customer timeslot management, and multi-store handling. Despite some setup difficulties, the support team is recognized for their quick and effective problem-solving, including custom coding. The app integrates well with Shopify stores and is crucial for businesses needing time-managed customer pickups.

November 1, 2019

App works great! Had a few display issues at first with our theme but they fixed them right away. Help docs for this app are amazing too. They make it super easy to install and configure their app.

Almost 3 years using the app
September 7, 2020

Cool app. This is the app we need to manage our customer order well. Appreciated and impressed on the support team as well.

Perhaps A Cake
Hong Kong SAR
About 1 year using the app
May 3, 2020

We use this app for delivery as well as pick up. Upon review of the various ones out there, this was the best to customize to what we needed considering the work around options that are necessary due to shopify rules. Everyone has their own way of needing their pick up and delivery app to work, here you can find the help and support you need to get it right.

Kingfisher Oceanside Resort & Spa
Over 1 year using the app
May 28, 2020

Great app, a little tricky to set up but support staff is very helpful. We would recommend this app for in store "Curbside" pick up.

The Riviera Towel Company
United States
Over 1 year using the app
October 5, 2021

The app team has been great in providing support and free tweaks to the app to make it work perfectly with our store. They always responded to emails quickly and got the work done on time. Can't wait to see how our customer will respond to this app.

Lemonade Gluten Free Bakery
About 2 months using the app
June 4, 2020

This app helped me enable the delivery & pickup option for my restaurant just how I want it to. Kudos to the Secomapp team, especially Sterling, for the prompt assistance whenever I need their help.

Mama Lou's Italian
Over 1 year using the app
Edited September 17, 2020

In the midst of pandemic, it is delightful to see such awesome and comprehensive support to small business. Sterling and team have helped us navigating and fixing the app challenge. The app is easy to implement and have step by step guide. I did have some coding issues with checkout steps and stability of the app, but it was resolved quixkly
It is above and beyond our expectation! Thank you again for helping small business community and many others adapting to "new normal". Best, Tommy

Everett & Elaine
United States
12 months using the app
February 22, 2019

Customer support does an amazing job at getting back to me about any questions I have. I've been very happy with the quality of their support, they do a great job responding quickly and working with me to come up with a solution or to point me in the right direction and have a better understanding on how the app works and what can and can't be done in Shopify. Overall I am very pleased with the app and the support.

Rick's Dog Deli
United States
About 4 years using the app
January 23, 2019

Good app and great customer support. The backend UI could be slightly better to be more in line with the UI of Shopify, but that's just me splitting hairs. I also wanted some changes to how the app was implemented and the customer service personnel helped me out promptly and to my satisfaction, making those changes to my theme and helping me understand exactly what else I could do with their app. Highly recommend it.

About 4 years using the app
November 9, 2020

Support = superb! I had some tricky configuring to do for Thanksgiving orders and Sterling from Secomapp helped setup the app on my store exactly as I needed for my restaurant. Responses were quick, and she really went the extra mile by reaching back out to me when the zip code feature became available. The app functions well and I love the ability to skip the Shipping if someone selects pick up. Highly recommend for restaurants offering local pickup and direct delivery. Getting ready to install this app on my next store for the next restaurant.

Market Table Thanksgiving Meal Kit To Go
United States
9 months using the app