Reviews (1,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
Refine
-
By rating
The customer support has been great, responsive and helpful. App does pretty much everything it claims to do.
Been with them for a few years now across a couple of brands and makes navigating the tricky Amazon platform much easier. 10 x better than uploading spreadsheets. Everything seamlessly integrates with Shopify so sales are all in the same place. Customer services are really on it too. Shout out to Vuk!
We are so glad you're enjoying your experience with Recharge. Thank you for taking the time to leave a review - and for the shout out to Vuk!
- Ty | VP of Services
The overall app experience is pretty straightforward and easy to use. I do wish there were more robust analytics functionalities but I believe the team is working on that. In terms of service, Gordon has been great in being proactive on how to get our store up and running. We are anxiously waiting for recharge sms for non Shopify Plus stores!
super app and customer service really good
Thank you so much for the five star review and the shout out to our support team!
- Ty Bailey | VP of Services
So far it does what I need it to do for a great price. Customer service when I was having a technical error was quick, friendly and solved the issue.
Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge.
- Ty Bailey | VP of Services
The customer service ReCharge provided via email was great. Alicia responded quickly, gave me lots of good links for exactly what I needed, and helped me better understand how to utilize the app.
Customer service rep Jessie Mills is stellar. Very knowledgeable and gives quick, helpful responses. The only reason I'm not giving a 5 star is because the rest of ReCharge as an app doesn't meet her standards of service, and leaves us wanting more. Since I'm technically reviewing ReCharge I have to leave it at 4. Jessie gets 5 stars any day!
Great app and excellent and expedient customer support when needed. Thank you for the great product and support team.
I can not say enough positive things about the migration experience from Woo Commerce to Recharge. Recharge's team (specifically Iopa) was knowledgable, communicative, and went the extra mile around every corner. They were prompt with their response times and always address issues immediately.
We can not thank them enough!
We're glad to hear about your positive migration experience. Thanks for the shout out to Iopa!
- Ty Bailey | VP of Services
I haven't used the app enough to know but the support we have received so far has been very good. Thanks Miley!