Reviews (552)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

May 20, 2022

Dankzij Sufio kunnen mijn klanten indien gewenst onmiddellijk een btw-factuur krijgen bij hun bestelling. Dit spaart me veel tijd en haalt weer een drempel weg voor de klant. De customer service heeft me enorm geholpen met alles in dezelfde stijl als mijn webshop te zetten en de automatische vertalingen in orde te brengen, zodat mijn klanten gemakkelijk in hun eigen taal een factuur kunnen aanvragen. Bedankt Sufio!

Frucare
Belgium
Over 2 years using the app
Sufio replied May 23, 2022

Hartelijk dank voor uw feedback! We zijn blij om te horen dat onze facturatie service voldoet aan de behoeften van u en uw klanten. Ons team staat altijd klaar om de nodige aanpassingen te maken aan het ontwerp en de talen van onze documenten :)

April 12, 2023

Sufio has a great support system. Any customization we need is handled really quick. Great app and great team.

LEDVANCE e-shop
Czechia
Over 2 years using the app
Sufio replied May 30, 2023

Thank you very much for your review! Our team always does it's best to provide a customized approach to our support so I am glad we could fulfill your needs!

September 7, 2020

Very easy to use and offer all needed setups and options. Also appreciate a lot the customer service always very reactive and willing to give support

Auverture
Netherlands
Over 2 years using the app
Sufio replied September 7, 2020

Thanks a lot! We were happy to help :)

August 31, 2023

We are using Sufio for a while, which works good for us, and we had to reach out to Sufio's Customer Service. The contact between customer service was very fast and they did what they said to do. So within a working day the setting were adjusted and our customer benefited from this change. Great Service.

Seizoenstunter
Netherlands
Over 2 years using the app
Sufio replied September 6, 2023

Thank you for your review! We take pride in our support team's efficiency as we understand that time is so important when it comes to keeping things running smoothly in your business.

Let us know if we can assist you any time again :)

Edited April 1, 2016

Great app, which is working without any bugs! Support is really responsive and helpful. I can only recommend.

Danny P Cz
Czechia
Over 2 years using the app
September 18, 2022

Sufio is a great app for having your invoices created. It is very functional and delivers everything necessary. What is outstanding is the support the team provided to help customize the app to our needs. I can't speak highly enough of the Sufio Support team – you won't be disappointed.

Yaasa
Austria
Over 2 years using the app
Sufio replied October 4, 2022

Thank you very much for your lovely review. It's been a pleasure for our team to work with you and discuss what customizations would work for you. Conversations like this help us to understand the needs of our users and help us provide a better service in the future :)

April 26, 2018

You should just stop reading this and download it already. If your customers have even once asked for an invoice, this is the app that you need. It's super easy to use, the invoices are beautiful, you can control who gets invoices, and their service is impeccable. We use a ton of apps on Shopify, and this app, head and shoulders above others, does what it says it will and does it with flying colors.

4 H Mall
United States
Over 2 years using the app
November 12, 2021

The support team went above and beyond with all my questions.
Fantastic service and excellent support. I could not recommend them enough!

Onesies Downunder
Australia
Over 2 years using the app
Sufio replied December 3, 2021

Happy to help! Please don't hesitate to get in touch if you ever need anything again :)

November 7, 2023

Very efficient and user friendly app. The customer service was also very reactive and helpful when I requested a custom for my business. Thanks!

talm
France
About 2 years using the app
Sufio replied November 24, 2023

Thank you very much! Our support team work hard to be there for our users in a timely manner, as we understand the importance of our product and what it can bring to our users. Reach out any time again if you need more assistance!

Edited November 12, 2019

Over the great platform and offered services, Sufio really makes the difference in terms of customer service.

They have been flexible and worked with us to find the best fit for our website.

I highly recommend the service, money well spent for ease of use and peace of mind!

Sacha

8js Eshop
Switzerland
Over 2 years using the app