Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic invoicing, easy customization, and ability to handle complex VAT issues, making it ideal for EU businesses. It's versatile, catering to both retail and wholesale clients, and integrates with systems like Shopify and Stripe. Merchants find the interface user-friendly and the performance reliable. The multilingual and multicurrency features, tax reports, and customization options are highly valued. The support team is frequently praised for their quick and effective responses.

November 6, 2020

Sufio's a great add-on to our Shopify platform workflow, provides a great invoicing service, it's easy to set up and adjust to your own needs especially for stores that sell worldwide. Great customer service and assistance and their staff is available to any required adjustment.

Tuff Kong Records
Italy
About 2 years using the app
Sufio replied November 6, 2020

Many thanks for your review, we were happy to help! :)

July 16, 2021

Very capable app. Smart UI, some useful features you probably hadn't thought about, and the support is stellar. It's very customizable under the hood, and the support team seem able to help with just about any weird invoicing requirement.

loob.no
Norway
About 2 years using the app
Sufio replied July 16, 2021

We're glad you like the app's features so far. There's a lot more exciting stuff planned for the future, and our support team will always be ready to help you with it!

October 10, 2022

Die App nutzen wir für Rechnungen in unserem B2B Store. Der Support ist immer super! Alle Mitarbeiter:innen sind super freundlich und finden immer individuelle Lösungen bei Problemen. Wir sind sehr zufrieden!

yoursuperwholesale-eu
Germany
About 2 years using the app
Sufio replied October 14, 2022

Vielen Dank für Ihre nette Bewertung! Unser Team bemüht sich immer um einen persönlichen Kundenservice und ist bereit, maßgeschneiderte Lösungen für Ihre geschäftlichen Anforderungen zu besprechen :)

March 16, 2018

Sufio support has been extremely active and helpful in customizing my invoices! Very thankful to Jan for his kind and personal approach in answering my questions. Recommending this app further! :)

Slidemagic
Israel
About 2 years using the app
October 8, 2019

Great app to generate professional invoices from Shopify. I recently had a synchronization problem with my shop customers, but the support service is very communicative and helped me out quickly.

deBesteKamer
Belgium
About 2 years using the app
Sufio replied November 13, 2019

Thank you for this great review, Elien! We're glad we could help you out with the sync issue.

May 21, 2019

Easy in use. I received fast support and very clear information in a friendly way.

Romance Chocolate
Belgium
About 2 years using the app
Edited December 20, 2023

I am just revising my review after a prolonged period to say that I am still using Sufio, very happily. They have shown a long-term commitment to my business. Thanks guys.
Mark

If you need invoices don't go anywhere else. I spent a lot of time sorting through various invoicing apps and they were all very weak in comparison to Sufio.
It is really user friendly and Djimi, the very competent advisor, was totally happy to customise the app exactly to my specifications.
This app is already saving me time.
Great product, great service.
Thanks guys!

c-monsta
United Kingdom
About 2 years using the app
Sufio replied February 4, 2022

Thank you so much for taking the time to leave your kind review! Djimi is our resident wizard and he was happy to help you :) I'll be sure to pass on your kind words!

Edited September 11, 2020

Helps to save a lot of time by creating and sending automatically the invoices.
Support is very helpflul if custom code is needed for rule based sending of invoices.

Alkomatshop-Wien
Austria
About 2 years using the app
Sufio replied September 14, 2020

Thanks for your positive review! :)

January 10, 2019

It is by far the best customer care experience in Shopify community I have experienced. I love how the app works and looks, but even more I love the speed of how country specific issues, like translations or required fields get resolved. The communication with Sufio Team is great - these guys really deserve their success. Kudos!

Plants For Humans
Poland
Almost 2 years using the app
May 21, 2019

Very great app, easy to use and they answeared within 10mins and made the small translation fixes we asked. App works great and the customer service is outstanding!

Halla Cakes
Finland
Almost 2 years using the app
Sufio replied August 7, 2019

Thank you for the lovely review! We're glad we could help you with those adjustments.