Reviews (552)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

August 27, 2019

Hands down the best app for invoices, you can download all your invoices at once. I had a problem and the support fixed it for me within minutes from sending them a message.

FitFire
Netherlands
11 months using the app
Sufio replied August 27, 2019

Thanks for your amazing review, Jordy! Glad we could help you with your invoices :)

December 31, 2020

Perfect and smart app and very good customer service. The automation works perfect and the templates are fine.

Eline Rosina | B2B
Netherlands
11 months using the app
Sufio replied January 7, 2021

Thank you! We're very pleased you benefit from both our design templates and our customer service. Don't hesitate to get in touch anytime! :)

March 25, 2022

Love the service!
The team is small, but the team members are so helpful and knowledgeable
Many thanks!
Recommended 555555 stars!

Revopoint 3D
Hong Kong SAR
10 months using the app
Sufio replied March 31, 2022

Thank you so much for your lovely feedback! Indeed, we have a small but dedicated team and we are delighted that we were able to provide a great service to you :)

December 9, 2020

Ich kann wirklich nur in den besten Tönen sprechen. Das Team von Sufio und vor allem mein neuer Freund "Michal" ist wärmstens zu Empfehlen. Anfangs habe ich mich einfach nur per Preis/Leistung entschieden und mich nicht mit der Funktionsreichweite befasst. Die App schien direkt übersichtlich und einfach und bot mir genug Freiraum für meine rechtlich notwendingen Anpassungen. Dennoch benötigte ich eine spezielle mir nicht mögliche Editierung in der Textanordnung. Es hat keine Minute gedauert bis ich per Chat von Michal begrüßt wurde und mir herzlichst versicherte er würde sich meiner Problematik sofort annehmen und sich darum kümmern. Es ist mit Sicherheit mein ganzes Leben her, dass ich so gut wörtlich umsorgt wurde. Vielen Dank dafür! DAS ist Customer Support! Wenn nicht sogar Liebe. Die Änderungen wurden perfekt umgesetzt. Das Team arbeitet auch an einem komplexeren und freierem Editor für die Rechnungen. Eventuell ist der ja schon verfügbar. Also, ich kann es wirklich nur absolut empfehlen. Wer hätte gedacht dass ich mich mal über Rechnungen so sehr freuen kann. Danke Euch! Und um jeden Preis, macht Michal zum Ausbilder und Markenschild eures Customer Care's! Hammer Typ!

Maultasche
Germany
10 months using the app
Sufio replied December 10, 2020

Wow, wo fangen wir an? Dies ist mit Abstand eine der beeindruckendsten Bewertungen, die wir je erhalten haben!!! :)

Wir freuen uns sehr, dass dir unser App- und Kundenservice-Team gefällt.

Wir sind immer für du da und helfen dir gerne bei allen Anfragen und weiteren Anpassungen.

Du hast uns sehr geholfen und wir schätzen deine freundlichen Worte sehr!

Nochmals vielen Dank, du bist ein Star!

April 20, 2021

This app is very versatile, it can be as simple as you need it to be!
Right from the day we installed Sufio, the team were straight onto setting up a custom tax invoice template for us, it was refreshing coming from another invoicing app to this one. Sufio has a very helpful, flexible team who are friendly, efficient and easy to deal with. Highly recommend.

Stitch & Straw
Australia
10 months using the app
Sufio replied April 29, 2021

Thank you very much for your words of encouragement. It means a lot as customer satisfaction is out utmost priority. And so we're absolutely thrilled to hear that your experience with us has been this positive! :)
Don't hesitate to contact our team anytime!

June 29, 2018

Super customer support, they are able to solve your problems in a short time!

Audi Cn Mgs
Italy
10 months using the app
September 28, 2020

We did our share of research to find an invoicing app that both complied with our accounting requirements and allowed us to customize invoices in a way that reflects the brand.
Luckily we found Sufio! The product is amazingly simple and reliable, and so is their customer support. When we needed help to implement a small but vital change, their team was extremely responsive and they made the whole experience equally fun and effective. Kudos to Djimi and the entire Sufio team!

ONCHAIN Wear
Romania
10 months using the app
Sufio replied September 30, 2020

We're really happy that we are the outcome of your research and that we've met your expectations!!! :) It's exciting to hear you enjoy both our professional functionalities and custom design. Thank you so much for your kind review.! :) Our Customer Support Team are always here for you and happy to help!

September 24, 2021

Our company only starts using the app now, so I cannot say too much about the usage yet, nevertheless I'd like to praise the support, who is very fast in responding and helpful with any requests I've had so far!

USP Indicator Solutions GmbH
Austria
10 months using the app
Sufio replied September 24, 2021

Our support team is more than happy to assist! Please don't hesitate to get in touch if you need anything else in future.

April 14, 2021

Great app! It is very customer-friendly and professional and it also provides excellent templates for invoices. I definitely recommend it!

TECHSCIENTRY
Spain
10 months using the app
Sufio replied April 16, 2021

Many thanks for spreading the word with your support for us! We are honoured! :)

August 2, 2022

The app delivers exactly what it say's! It'd be really nice to have more options to customize the design template, however. The support team is helpful and very friendly

VPLAB Nutrition
Latvia
10 months using the app
Sufio replied August 5, 2022

Thank you very much for your feedback, we really appreciate it!

Indeed, offering more options to customize our templates is something our Development team will be releasing at some point in the near future. It's getting close to final stages of development and testing, so keep an eye out for future updates!

In the meantime, our team are always here to help you make changes to your invoice, so don't hesitate to get in touch if you need assistance again in the future :)