Reviews (552)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

September 20, 2016

I have just started using Shopify...and had a lot of little things that needed to be
done to comply with Italian requirements.....Sufio responded immediately to any
questions I had and found solutions for me ....I would highly recommend Sufio.
It is straightforward and logical to use with a brilliant back up support service.

Rocket Espresso Ltd
Italy
12 months using the app
Edited May 16, 2018

Very useful app. The invoices look great and are very easy to use.
Great customer support as well. We needed some customizations which the Sufio team implemented in just a day.

Marcellamodanyc
United States
12 months using the app
October 24, 2016

Great support from Katy to help us make our invoice the best it can be!

Dishdashbiz
Singapore
12 months using the app
September 24, 2023

If your business operates in EU, you cannot surive without Sufio services! Company details and registration numbers in invoice, payments by bank deposit and credit cards, VAT taxes with exemptions per product, credit invoices for refunded items, and all other taxation stuff to make your accountant happy. Not to mention reports which you have to submit to State Revenue service - Sufio provides easy to export reports and summaries.
Last but not least - excellent customer service which dives deep in your issue and provides solution.

Abrands.lv
Latvia
11 months using the app
Sufio replied October 31, 2023

Such a nice review of our services, I'm so happy to hear how helpful we have been to your store!

Invoicing can be complex topic and a source of confusion for many store owners, which is why Sufio is always expanding its features to accommodate as many of these needs as possible.

We were delighted to assist you :)

October 15, 2019

This app does everything it says it does and more. Extremely simple to use! Support is next level - they replied within an hour to my queries and went above and beyond to assist. Thank you! HIGHLY RECOMMEND YOU GIVE THIS APP A TRY

Canvas & More
South Africa
11 months using the app
Sufio replied November 13, 2019

Thanks Jeremy for this awesome review!
Let us know if you ever need anything else, and we'll be glad to help.

April 17, 2023

We got quick support from the app team and some minor customization on invoices free of cost.

Deyga Global
India
11 months using the app
Sufio replied May 30, 2023

Thank you very much! We believe that Sufio's product is not just our documents, but also the support team that comes with it so that we can make sure you are getting the most out of your subscription :)

January 18, 2023

Der Support ist super schnell und löst immer umgehend unsere Anliegen und Probleme und die Mitarbeiter sind immer super nett!!!

BOLTENSTERN
Austria
11 months using the app
Sufio replied January 26, 2023

Vielen Dank für Ihre freundliche Bewertung! Wir tun unser Bestes, um jedem unserer Nutzer so effizient wie möglich zu helfen, und ich freue mich, dass wir Ihnen behilflich sein konnten :)

November 2, 2023

Ich war auf der Suche nach einer automatisierten Rechnung App für meinen Shop und dabei bin ich Sufio gestoßen. Die Bedienung war total einfach und ich konnte direkt loslegen. Danke an das tolle Entwicklerteam. Der Support ist fantastisch und die App ist jeden Dollar wert!

Hype Trade
Germany
11 months using the app
Sufio replied November 24, 2023

Herzlichen Dank! Unsere Support-Teams geben immer ihr Bestes, um Lösungen für Sie zu finden, und ich freue mich zu hören, dass wir Ihnen geholfen haben!

(Translated by DeepL)

Edited October 27, 2022

5 stars for the app and 5 stars for Sufio's extraordinary Support team! All questions are answered and resolved quickly: quick and target-orientated suggestions and implementations! + A great tool to support EU businesses selling to EU customers with EU VAT registration - to validate the VAT ID and calculate VAT accordingly. + The automated Invoicing is great - you can adjust the style and content of your Invoices, they are sent automa(t/g)ically. + There is an option to update Invoices if the Customer needs to add any information and resent the invoice directly from the app. + Option to export Invoices as .csv - to transfer data to your other ERP/CRM/bookkeeping tools! +++ We wanted to increase the UX using the EU VAT input form and Sufio adjusted the template of our Shop within some hours adding VAT ID validation and user messages! +++ We suggested making slight adjustments according to our local legislation to the Invoice template and export file = and Sufio team was very helpful.
Dear Sufio team - thank you!!!

Shop | SPH Engineering
Latvia
11 months using the app
Sufio replied November 7, 2022

Thank you so much for taking the time to leave such a lovely and detailed review for us! We are so pleased to hear that we have been able to help you with your various requests and that our team could customize certain aspects of our features.

Sufio can offer a lot to it's users, so we always encourage you to reach out and talk with us!

We take great pride in discussing issues or queries with our users so that we can try our best to apply personalised solutions or custom workflows, as we understand the needs of businesses can be so varied and unique.

We're always ready help should you need further assistance :)

Edited July 13, 2020

Great app and great support. Such a precious help to reach legal compliance for our accounting system. Integration with Shopify is super easy. A bit pricy but it's worth it

Aventure bio
France
11 months using the app
Sufio replied July 28, 2020

Thank you for taking your time and writing this kind review of yours! We were delighted to help you, and we are always here for you; reach out to us at any time. :)