Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

September 24, 2021

Our company only starts using the app now, so I cannot say too much about the usage yet, nevertheless I'd like to praise the support, who is very fast in responding and helpful with any requests I've had so far!

USP Indicator Solutions GmbH
Austria
10 months using the app
Sufio replied September 24, 2021

Our support team is more than happy to assist! Please don't hesitate to get in touch if you need anything else in future.

April 14, 2021

Great app! It is very customer-friendly and professional and it also provides excellent templates for invoices. I definitely recommend it!

TECHSCIENTRY
Spain
10 months using the app
Sufio replied April 16, 2021

Many thanks for spreading the word with your support for us! We are honoured! :)

August 2, 2022

The app delivers exactly what it say's! It'd be really nice to have more options to customize the design template, however. The support team is helpful and very friendly

VPLAB Nutrition
Latvia
10 months using the app
Sufio replied August 5, 2022

Thank you very much for your feedback, we really appreciate it!

Indeed, offering more options to customize our templates is something our Development team will be releasing at some point in the near future. It's getting close to final stages of development and testing, so keep an eye out for future updates!

In the meantime, our team are always here to help you make changes to your invoice, so don't hesitate to get in touch if you need assistance again in the future :)

Edited March 3, 2021

We use this app to create VAT compliant invoices. Sufio has been very helpful in helping adjust things on the backend when required in a very timely manner.

OneUp Components UK
Canada
10 months using the app
Sufio replied March 4, 2021

Thank you for taking the time to leave us your review. We're happy to hear that your experience with us has been positive! :)

July 7, 2017

The customer support was perfectly well, I was very pleased to receive very fast response and my issue was solved within hour. That's great! Thanks to Jan.

Avawomenchf
Switzerland
9 months using the app
January 13, 2021

I have been using Sufio for quite some time and I have been loving howwell designed the templates are for our customer invoicing. Recently, we added customizable options to our products, and I needed the customization options to show up on the invoices. I reached out to the Sufio guys and they immediately made that happen! I can't stress enough how good this app is. It's a must-have for every professional shopify store.
A Shoutout to Michael Djimi for being my point of contact throughout the process.

Mark's Corpex
United States
9 months using the app
Sufio replied January 14, 2021

Thank you so much! :) We appreciate you took your time to write this amazing review. We're really happy you're pleased with our customisations options. Stay tuned for what we have in store in the future.

Edited June 9, 2021

Sufi is a very important tool for us and the application is very well done. Customer Support is very reactive and is very quick and efficient. We value Sufio and we would always book another application from the same developers. Great work guys!

ROSALIA
Germany
9 months using the app
Sufio replied June 23, 2021

Thank you for your review! We're glad to hear you're enjoying Sufio, as well as our customer service. Please feel free to reach out anytime! :)

November 4, 2020

Great support team! The app is easy to use and we had some problems due to our lack of experience in applying taxes in Shopify, but it's been easily solved by the support team.

Casa Balandrau
Spain
9 months using the app
Sufio replied November 4, 2020

Muchas gracias for you kind review! Whenever you need any help with taxes, you know whom to contact! ;) We're always here for you.

January 29, 2021

We originally found this app, as an integration with Spently templates. We really appreciated the ability to include a download link for our customers to get a formal invoice. This has saved our admin team a lot of work, replying to email requests. We truly appreciated how much work their support team put into customizing our invoices for our unique needs. This has made the switch to Shopify POS so much easier. Highly recommend for the styling, ease of use and level of support.

Sweetpea's
Canada
9 months using the app
Sufio replied February 4, 2021

So excited to hear that you find our app helpful and that we make your life easier! Don't hesitate to get in touch with us should you need further help. Thank you for your kind words! :)

July 1, 2020

We use it for both invoices and credit notes and are very happy with the set up. It would also be interesting to explore all the other features that it offers in the future. Special mention goes to the support, they are fast, nice and helped us with all our requests. Thumbs up :)

AVA & MAY
Germany
9 months using the app
Sufio replied September 30, 2020

Thanks for your kind review, our Support and Development teams appreciate it! :) We are constantly doing our best to keep improving our product so you can expect some new great features in the future. Stay tuned!