Swym Wishlist Plus

Swym Wishlist Plus

Reviews (2,290)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and sales by allowing shoppers to save favorites, enhancing retention and providing insights for marketing strategies. It features a user-friendly, customizable interface with guest wishlists, multiple wishlists, and sharing capabilities. The app is noted for its reliable performance and fast load times. Merchants also value the responsive customer support team for their assistance with technical issues and customization.

December 26, 2024

Un immense merci à l’équipe de Swym Corporation pour leur application Wishlist Plus

Je tiens à exprimer toute ma gratitude envers l’équipe de développeurs de Swym Corporation pour leur dévouement et leur professionnalisme hors pair. Leur application, Wishlist Plus, est bien plus qu’un simple outil – c’est une véritable solution personnalisée qui s’intègre parfaitement aux designs des sites internet, avec une attention minutieuse portée à chaque détail esthétique.

Cette équipe incroyablement dévouée ne compte pas ses heures pour répondre aux besoins spécifiques de leurs clients. Qu’il s’agisse d’améliorer les fonctionnalités, d’optimiser les intégrations ou de fournir des traductions parfaitement adaptées aux langues des boutiques en ligne, ils mettent un point d’honneur à atteindre des résultats impeccables. Leur patience, leur écoute, et leur capacité à comprendre les besoins uniques de chaque projet témoignent d’un engagement rare et précieux.

Ce que je trouve particulièrement remarquable, c’est leur approche profondément humaine. Ils ne se contentent pas de livrer un produit : ils établissent une vraie relation de confiance, plaçant toujours l’humain au centre de leurs priorités. Grâce à eux, j’ai pu tisser des liens forts qui vont bien au-delà d’une simple collaboration professionnelle.

Encore mille mercis à cette équipe exceptionnelle. Leur travail est inestimable, tout comme la relation que nous avons construite. Cela n’a pas de prix !

Bravo et continuez à exceller comme vous le faites si bien !

ÉLÉGANTE DENTELLE
France
3 months using the app
February 5, 2025

Really good customer service

Sif Jakobs Jewellery
Denmark
8 months using the app
February 27, 2025

Absolutely love their customer support. Congratulations on such a warm and open communication with your clients. I was very surprised to see just how lovely they are even if I am on a free plan (for now). Thank you!

DocaPerene
Romania
About 1 hour using the app
Edited December 9, 2024

Amazing customer service with quick responses. A special thank you to Vijaya and Kshitija . They helped me customize my home page and the customer experience, perfectly suiting my needs.

TABU CBD
Portugal
About 1 month using the app
November 4, 2024

Comprehensive tool for anything wishlist related and super happy with the prompt support who helped us with all our requirements and even setting them up.

Melyr
United Kingdom
About 1 month using the app
December 9, 2024

Support is great, but needed help to make significant tweaks before setting it live. Wasn't "set it and forget it." But support was responsive.

American West Jewelry
United States
About 1 month using the app
October 29, 2024

Dash at Swym was great! He got the app integrated with our Shopify store and went the extra mile to troubleshoot and customize it for our setup.

MUSASHI
Japan
3 months using the app
October 22, 2024

I've just downloaded the app and was already very impressed with the customer service. Not only the quick response, but the attention to detail and willingness to help with customization. I am very excited to have this option available to my customers!

Good Grief Refillery
United States
3 months using the app
November 12, 2024

The most confusing, broken, half baked user interface I have ever seen. Don't bother.

Alpine Nation Outdoor Clothing
Slovenia
Over 1 year using the app
Swym Corporation replied November 16, 2024

Thank you for sharing your feedback with us. We genuinely appreciate you taking the time to leave a review, though we're sorry to hear that your experience with our app did not meet your expectations.

Upon reviewing your requirement and the store's configuration, we noticed that the Mail List checkbox is disabled. This setting impacts the emails captured via the Guest User Popup, due to which the entries appear as "No" under the Opted for Marketing List column. Additionally, for product email updates, we observed that Klaviyo is enabled for your store. To ensure emails are sent to customers, the necessary flows should be built and activated within Klaviyo.

We understand the confusion this might have caused, and we tried to explain the same in our chat conversation as well. We will be more than happy to assist you with the end-to-end setup and provide further clarification and support for the features. Please reply to our email and let us know if we can take care of this for you or we would be happy to jump on a call whenever it’s convenient for you and help you set up the app.

November 24, 2024

Nice support and looks perfect app.

つり具のBunBun.com
Japan
2 months using the app