Swym Wishlist Plus
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Highly recommended! The product is great, easy to use and very customizable to make it integrate into your website look and feel. And the customer service is by far the best on Shopify! They not only fixed my issue, but made the wishlist button look better on my site - The button was not sitting on the page correctly and they made the adjustments to make it look perfect, without me even asking! The best!
Excellent customer service
Support team was quick to resolve an issue we had. Our customers really enjoying having the wishlist functionality and it give us good insight into which products our customers are most excited about.
Great app for businesses. Some components of customisation were not as straight forward for the regular user, however, in saying that, their tech support has been top notch! They were so helpful and prompt with helping me implement changes during a particularly busy Black Friday sale period.
Our plan was changed unilaterally and we had to pay more. Be aware.
The plan quota was NOT announced anywhere when we installed this app. This was a sudden change and we literally were forced to pay more to use the app. Something totally unexpected and not disclosed during the initial negotiations.
Thank you for taking the time to share your feedback. Your input is truly appreciated, and we are sorry to hear that your experience with our app did not meet your expectations.
On checking why you received the upgrade emails we noticed that you had reached the app usage quota for your plan. We send out alerts when you’ve used up 80% of your quota so that you can upgrade the app on time, and to avoid any disruptions to your customers. The plan quotas and site session traffic limits are, in fact, published on our Pricing page, so I am sorry this came as a surprise to you and that you felt you were being forced to upgrade. We were merely enforcing the plan limits/rules that are clearly documented.
In any event, we tried reaching out to you via email so we can get this resolved for you, and are waiting to hear back. We value your experience with our app, and we would love the opportunity to discuss this further with you. Please don't hesitate to contact us at your convenience via email.
Great app. Great, great customer service. They were super friendly and even helped me fix something that was not their part.
The only downside is the total lack of any good analytics data (it's hard to decide on the pricey upgrade, for a small shop, when you have to struggle to get an idea of whether the app is being used and how much).
The Wishlist Plus App is easy to install and manage. We installed it less than a month ago, and the results are promising; our customers really use this feature a lot, and it helps us target them easily with reminders, restock, and soon-out-of-stock emails designed in our Klaviyo account.
Big thank you to their customer support team, who are helpful and reactive.
I haven't had many issues with this app, which is wonderful. When I have though, the help has been really prompt. Making sure the integration to my website is seamless and the aesthetic is the same as my theme. I've been super happy with the support, which I find is rare now days. Great app. Great price (free) and it does what I need it to do. Thank you.
I've been using this app for a while now, and I can highly recommend it! My customers love it, and use it quite a bit. Swym's customer service is top notch! They are quick to respond to questions, and their communication is very thorough! Try it!
Fantastic support! Helped me implement all the customizations I needed. I tested several wishlist apps, and this was clearly the best. =)
