Reviews (239)

Overall rating
3.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
July 27, 2018

Great at first. It was free for me and easy to customize. The problem is the site doesn't notify me anymore when a chat comes through. I've missed several chats because it failed to notify me.

Siloe
United States
About 1 year using the app
tawk.to replied August 30, 2021

Hi Siloe,

Thank you for choosing tawk.to and for sharing your challenge here.

The tawk.to widget does not load until after your website is fully loaded. As a result, your ...

May 16, 2019

I use this app for all my voice chat on all of my shopify stores. I have tested many others and this is by far the best. Great value and great app. Very happy.

Access World
Australia
14 days using the app
tawk.to replied September 27, 2021

Hi Access World,

Thank you for choosing tawk.to and for subscribing to our Video + Voice + Screensharing add on!

Our Video + Voice + Screensharing add-on is an optional way ...

March 25, 2021

Excellent free live chat app with many customizations. Looks and works great. Been using it for years and never had a problem.

My Pizza Steel
Canada
14 days using the app
tawk.to replied September 27, 2021

Hi My Pizza Steel,

Thank you for choosing tawk.to and for sharing your recommendation here with the community!

We appreciate the kind words and continued support of our chat ...

July 16, 2018

Great app, this lets us to communicate with our customers straight in our website.

Testikauppa1212
Finland
14 days using the app
tawk.to replied September 27, 2021

Hi Testikauppa1212,

Thank you for giving tawk.to a 5-star review!

We are happy to know that you love our product and find it useful in communicating with your customers.

...

January 13, 2017

No issues with this app. Can use the same account for multiple sites. Android app works well to address questions while not near a computer.

Jack Wagon Coffee Co
Canada
9 months using the app
tawk.to replied September 9, 2021

Hi Jack Wagon Coffee Co,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you are satisfied with our product and had ...

February 18, 2016

very useful app- easy to use many options

Mays Outlet
Spain
12 days using the app
Edited June 12, 2019

Got me a sale that I would never have got on my first night of using. Love it straight away, shows the products people are looking at in real time and even shows the message they’re typing, character by character. Brilliant. **Update, the only issue with this app is that I get customers saying the chat box gets in the way of the checkout button.

Theartistsquarter
United Kingdom
9 months using the app
tawk.to replied September 9, 2021

Hi Theartistsquarter,

Thank you for choosing tawk.to and for sharing your review with the community!

We have just released a major update to our chat widget. You can now set ...

June 8, 2020

Underrated, way better than trash apps like Tidio. Download this and you won't regret it, I'm saying that after trying EVERY live chant option available out there including apps on & off the Shopify app store. And here I am, settling with tawk.to after wasting loads of $$ on other apps.

Go Schwifty!
United Kingdom
11 days using the app
tawk.to replied September 27, 2021

Hi Go Schwifty!,

Thank you for choosing tawk.to and for recommending tawk.to to the community!

We are happy to know that you love our product!

Thank you for finding tawk.to ...

Edited October 21, 2017

Omg this is the best service .. I promise these guys take the time to help you solve your problems whatever you have with them ,no matter what i will always use there service for my website Thank God you guys exist love you guys thanks so much

Parislittlefingers Com
United States
11 days using the app
tawk.to replied October 8, 2021

Hi Parislittlefingers Com,

Thank you for choosing tawk.to and for giving us an amazing review!

Our Customer Service team is happy to know that you gave them great feedback ...

April 30, 2024

Garbage products

Gzone
United States
6 minutes using the app