Tidio Live Chat & AI Chatbots , 1,846 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the seamless Shopify integration, live chat, chatbots, and coupon distribution features. The multilingual support, intuitive AI chat, and email marketing capabilities are also praised. The app's customer support is noted for quick and professional responses. Regular updates and the ability to boost conversions and customer service are key highlights.
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Works very seamlessly. I like the automation options and the ability to get a Pop Up on my screen when I have a new site visitor. The mobile app is good but I've not had the opportunity to use it for a true chat just yet.
很棒，很不错，服务态度也非常好。 使用感很不错，售后服务也很好。推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐
Thank you very much for the kind review and recomendation! We're doing our best to provide the best product, with the best support team possible to help with any inquiries regarding Tidio :)
Tidio has been the best chat app that I've used in a long time, and I think I've tried them all!
Their support is great for getting things started and the widget is highly customizable.
I highly recommend Tidio to anyone in need of a chat app.
Amazing app! Has really increased our conversions and is WELL worth the price. We tried many different chat/help/sales apps: Intercom, ReAmaze, Chatra, Shopify Ping all before settling on this one. Has everything we need and even allows us to do our email marketing from within the app, so we don't need to have another email marketing software. I only wish it had text integration. It probably does, and I am missing it somehow. Would definitely recommend it.
Thank you so much for the kind words, which we do not have a text integration at this time, it sounds like a great idea for future integration.
Extremely helpful, and very knowledgeable. Highly recommended!
So much information available, and whether you need guidance or step by step support, the team at Tidio are always available to help!
It's so nice to see your review. We're proud to help you and other merchants. :)
Muy buena aplicacion y practica, se ve y se siente muy profesional,la recomiendo a todos. Gracias a todo el equipo.
Gracias! Thank you so much for your review!
So far impressed with both function and prompt, helpful support setting up.
HATS OFF! This is ridiculously amazing! I have been using the app for like days but I can not understand why this app is that great! I’m talking about the free features only. I dont know how and why on earth one app can be so USEFUL and HELPFUL like... guys I’m out of words. I can not stress enough how great the app and features is. Again, hats off for the best application E V E R!!!!!!!!
I have a question please about the chatbots monthly limit: Are the chatbots counted only if the visitor interacted and responded the chatbot or for each every user who receives the message?
Thank you
Thank you for the review! :)
A single "use" of a chatbot is essentially a single time a chatbot is activated. For example, if you have the "Welcome new visitors" bot, it is activated (used) for every single new visitor who enters your site. You can also have different types of bots, e.g. bots that get activated only on specific pages, or when the visitor returns to the site, or when an operator (like you or me) does not respond within some time.
Please remember that Tidio is free forever by default - the paid plans are optional and expand the features of your Tidio account. We have two upgrades: Communicator and Chatbots, and you can purchase one of them or both if you prefer. You can see detailed information about our pricing and current options under this link:
https://www.tidio.com/en/pricing
This app is seamless! I'm loving the integrations and how easy connecting everything is! I'm obsessed!
Glad you find the app so easy to use! Thank you for the perfect score