Tidio Live Chat & AI Chatbots , 1,853 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.
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Love the support and love the app all the way from its interface to efficiency. A must need for you stores:)
Wonderful chat app, already helping convert more unsure customers. Great customer service and support too
We are happy to hear that Tidio is already proving to be useful on your website!
It is always great to see our product really helping people.
I love this app. Does exactly what it's supposed to do. Great app
Easy to set up.
www.stylefierce.co.uk
Easy installation and professional look. Tidio support is excellent and prompt to help. Recommended for those shops where customers might need an extra hand before deciding on a product.
i use this app to help me keep in touch with customers on my store and it works perfect thanks!!! would recommend!
I used this app to help better reach my customers and have a better connection as well as to increase conversions and is really help full over all.
Thank you so much for the kind words! :)
Not even 5 hours with the app and I am compelled to write this review.
I wish I installed this app yesterday because I just found out by communicating with my customers that shipping wasn't showing up for them.
Long story short there was an error I was able to fix. Today this app saved me hundreds of dollars I was leaving on the table.
This app is a must! You truly don't know what you don't know unless you're communicating with your customers.
If you do not install this app I can confidently say YOU ARE LEAVING THOUSANDS ON THE TABLE!
We're so proud to hear that. Communicating with customers is now more important than ever before. We wish you all the best with your future sales! :) Team Tidio
Thank you very much for the patience of the staff, my tidio is not working properly, the staff is very patient to help me answer the question
Thank you so much for the perfect score! We always do our best to provide world-class customer support.
So far so good. No complaints. I like the push notifications to my phone so I can answer no matter where I am to stay on top of customer service. Had the trail for a week or two. Decided to stick to the basic plan until I feel the need to upgrade to the Pro once I get more traffic.