Tidio Live Chat & AI Chatbots , 1,852 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.
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So far so good! I'm a new user but loving it so far.
Look no further. This is your Live Chat App right here fellow merchants.
Premium-graded Health and Beauty Products along with Business Opportunity
https://chic-outlet-and-business-opportunity.myshopify.com/
Great app! great customer service, i would highly recommend getting tidio on your store if you are looking for a reliable live chat feature for your website!
Hi there! Thank you for the great review :) We are glad to hear you like the app and you know you can always count on us to help!
very helpful app especially when im running my own website. and their customer services are beyond helpful. love it.
I've Installed this app on my website: https://hubizy.com
it's really brilliant and I hope they make it free forever.
Hi there! Thank you very much for the kind review :) We're happy to hear that you like the app. Just so you know, Tidio can be used for Free for as long as you like! Chris
I really like this app. Amazing dashboard. Every is easy and looks really cool. It has one minor flaw though - it doesnt have multilingual dynamic translation. For me being an EU merchant - it is vital that the chat translate any language while chatting. Meaning - I type in English - customer translate in e.g. Spanish. Spanish is translated to English and English back to Spanish live and dynamically. If this is not an issue for you - then Tidio is perfect and highly recommended.
Thank you very much for the feedback, it will help us develop in the future :)
The apps was awesome to me. But don't know why stated free plan forever and i been notified that trial end in few days. Sad...
Excellent product and excellent support. They have even combined it with functions like marketing automation and a nice semi-transparent design. Thumbs up!
I left 6 months ago because all the replies to mobiles were jumbled and went with shopify inbox. Now its gone i've had to come back but i have the same problem. No one can read my replies via mobile. Also I find alot of the replies go to peoples junk mail and they never see them. I think its better to reply in the app.
Thank you so much for the 5-stars! We always do our best to help our customers as soon as possible
Incredible app, super easy set up and great UX. I've used Tidio at two companies I've worked at plus my own and it's the best app of its kind that I've tried. Their customer support is amazing too: big shout out to Mike for all his help!
Hi there! Thank you so much for the kind review :) It's great to know that you like our app so far, and that Mike provided amazing support when you needed it. Let us know in case you need any further guidance :) Chris