Reviews (1,930)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.

November 27, 2023

Revna Nordic Beauty
Denmark
2 days using the app
January 18, 2024

Plan your life
Italy
1 day using the app
January 10, 2024

Origani - Luxury Certified Organic Skincare
Australia
About 20 hours using the app
April 2, 2024

Fire Goddess
Canada
About 9 hours using the app
TIDIO LLC replied April 9, 2024

Thanks for your support! We're delighted by your 5-star rating.

June 10, 2024

Go On Sport
Chile
About 3 hours using the app
TIDIO LLC replied June 12, 2024

Thanks a lot for the great review!

November 22, 2023

Utensil Master
India
About 2 hours using the app
TIDIO LLC replied November 28, 2023

Thank you for the excellent review!

February 16, 2024

Everyday Emporium
Netherlands
27 minutes using the app
March 5, 2024

Overland Adex
United States
26 minutes using the app
TIDIO LLC replied March 7, 2024

Thank you for your review. Our Team member has reached out to you via email, so we can assist you and provide support regarding any issue you might have experienced.

February 29, 2024

Maliya
Germany
26 minutes using the app
April 26, 2024

AL-IHSAN
France
12 minutes using the app