Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

January 18, 2024

Plan your life
Italy
1 day using the app
February 29, 2024

Maliya
Germany
26 minutes using the app
February 16, 2024

Everyday Emporium
Netherlands
27 minutes using the app
November 17, 2023

Dazzled Clothing
Germany
14 days using the app
TIDIO LLC replied November 22, 2023

Thank you for the review! If there is anything we can improve or you have questions on, please reach out to us at support@tidio.net, we will be more than happy to assist :-)

March 5, 2024

Overland Adex
United States
26 minutes using the app
TIDIO LLC replied March 7, 2024

Thank you for your review. Our Team member has reached out to you via email, so we can assist you and provide support regarding any issue you might have experienced.