Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

November 3, 2023

PochiPet.net
Panama
About 2 months using the app
TIDIO LLC replied November 7, 2023

Thank you for the amazing review!

October 4, 2023

TKS
France
About 2 months using the app
November 27, 2023

Revna Nordic Beauty
Denmark
2 days using the app
April 2, 2024

Fire Goddess
Canada
About 9 hours using the app
TIDIO LLC replied April 9, 2024

Thanks for your support! We're delighted by your 5-star rating.

January 10, 2024

Origani - Luxury Certified Organic Skincare
Australia
About 20 hours using the app
October 27, 2023

GIGADGET SHOP
United States
24 days using the app
January 2, 2024

PastelWhisper
United States
14 days using the app
December 11, 2023

VIP shop Suisse
Switzerland
5 days using the app
TIDIO LLC replied December 12, 2023

Thank you for the review! If there is anything we can improve, or you have questions on, please reach out to us at support@tidio.net, we will do our best to make Tidio even better for you! :-)

April 26, 2024

AL-IHSAN
France
12 minutes using the app
November 22, 2023

Utensil Master
India
About 2 hours using the app
TIDIO LLC replied November 28, 2023

Thank you for the excellent review!